Linda Evans
Centreville,Virginia
Summary
Dedicated, talented, and hard-working training coordinator with excellent track record of assessing, planning, and coordinating training activities for achieving company’s goals. Proficient in designing and developing training programs for employees, and HR training, and administering effective training methods. Adept at providing support for training requirements from logistics to classroom and virtual training.
Overview
22
22
years of professional experience
Work History
Training Instructor
ABM Aviation, United Airlines
Dulles, Washington DC, Virginia
02.2017 - Current
- Maintained compliance with ABM and United Airlines, standards, regulatory requirements, and quality goals
- Analyzed team performance and identified opportunities for additional training
- Monitored and reported trainee progress, introducing new learning tools to address individual needs
- Educated employees on hazardous waste management, emergency response, and safe work practices,
- Monitored workplace activities to determine compliance with safety regulations and standards
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Trained and mentored 1,500 new and current personnel hired to fulfill various roles
- Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for new employees
- Developed departmental systems and procedures to better align workflow processes
- Directed field training to enhance participants' skills
- Managed all exempt employee coaching, training, and performance improvement actions
Accounts Receivable
01.2012 - 01.2017
- Managed and responded to correspondence and inquiries from customers and vendors
- Developed monthly, quarterly, and annual profit and loss statements and balance sheets
- Generated invoices upon receipt of billing information and tracked collection progress
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses
- Handled day-to-day accounting processes to drive financial accuracy
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget
Medical Office Manager
Shop Lens
Chantilly, Virginia
03.2010 - 01.2012
- Maintained contact with doctors’ offices for prescription verification
- Verified all incoming prescriptions
- Maintained contact with patients for follow-up to provide excellent customer service
- Maintained all data on patients, prescriptions, billing and invoices.
- Followed up on past due payments to facilitate prompt collection of payments
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
DMV Title Clerk
Caliper INC, DMV
Fairfax, Virginia
09.2004 - 01.2010
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Accounts Receivable Staff Accountant
Pinnacle Design and Consulting INC
Fairfax, Virginia
01.2002 - 04.2004
- Responsible for maintaining billing, accounts receivable, accounts payable and collections
- Resolved issues with accounts with customers as well as vendors.
- Reconciled balance sheets and related asset, liability and equity accounts.
- Achieved monthly financial report submission deadlines to meet agreements and expectations.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Prepared working papers, reports and supporting documentation for audit findings.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Education
Bachelor’s Degree - Business Management, Accounting
Smith Dale Massey Business College
Richmond, Virginia1986
Skills
- Experienced in handling training schedules and logistics
- Planning, organizing, and coordinator skills
- Excellent communication, presentation, and training skills
- Strong attention to detail with ability to work independently
- Experienced in delivering learning and training sessions
- Extensive knowledge of training methodologies and competency assessment
- Familiar with learning management system
- Ability to gather and analyze data resolve problems
- Excellent customer service support
References
(References available upon request
Timeline
Training Instructor
ABM Aviation, United Airlines
02.2017 - Current
Accounts Receivable
01.2012 - 01.2017
Medical Office Manager
Shop Lens
03.2010 - 01.2012
DMV Title Clerk
Caliper INC, DMV
09.2004 - 01.2010
Accounts Receivable Staff Accountant
Pinnacle Design and Consulting INC
01.2002 - 04.2004
Bachelor’s Degree - Business Management, Accounting
Smith Dale Massey Business College
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