Linda Michelle Fowler
H20 Orthodontic Specialist
High Point,NC
33
years of professional experience
Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.
Work History
Patient Care Coordinator
19 Years 8 Months- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Managed patient records, consent forms, and clinical documentation with strong attention to accuracy
- Provided exceptional patient care by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience within the practice.
- Communicated with insurance companies to verify coverage and obtain authorizations for treatment and procedures.
- Trained new staff on office procedures and protocols, ensuring consistent delivery of patient care.
- Verified report details against source documents to maintain consistency and reduce errors.
- Negotiated payment arrangements with delinquent accounts while preserving positive patient relationships.
Patient Care Coordinator
19 Years 8 Months- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Managed patient records, consent forms, and clinical documentation with strong attention to accuracy
- Provided exceptional patient care by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience within the practice.
- Communicated with insurance companies to verify coverage and obtain authorizations for treatment and procedures.
- Trained new staff on office procedures and protocols, ensuring consistent delivery of patient care.
- Verified report details against source documents to maintain consistency and reduce errors.
- Negotiated payment arrangements with delinquent accounts while preserving positive patient relationships.
Office Manager
13 Years 8 Months- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Improved office procedures for dispatching, filing, and reporting to increase workflow efficiency.
- Managed a team of 15 including route drivers and service personnel with daily duties including dispatch and delivery routes
- Processed accounts payable and receivable transactions
- Managed customer inquiries, service requests, and order adjustments with timely, accurate communication.
Education
High School Diploma
Skills
HIPAA compliance
Appointment scheduling
Organizational skills
Schedule management
New hire training
Patient outcome improvement
Healthcare administration
Client relationship management
Staff onboarding
Relationship building
Office administration
Timeline
Patient Care Coordinator
H20 Orthodontic Specialist
02.2007 - CurrentRead More
Patient Care Coordinator
H20 Orthodontic Specialist
02.2007 - CurrentRead More
Office Manager
Columbian Coffee Vending and Catering Company
05.1993 - 01.2007Read More
Glenn High School
High School Diploma
Read More