Linda Gonzalez
North Riverside,IL
Summary
Team Leader seeking a transit of 20 plus tenure in the Trucking field with a company willing to share the same interest to collaborate the experience. Looking for an opportunity to showcase my strong analytical thinking and problem solving skills by recommending innovative solutions, analyze complex billing by creating accurate invoices. Research questionable data and make recommendations to resolve issue. Work in a team to verify validity of billing. Reconcile invoice discrepancies with team members, vendors and clients. Take on willingness contribution roles to perform associated duties. I offer the ability to perform multiple tasks and adept effectively with shifting and new priorities. Strong attention to detail and a sense of urgency with any and all issues at hand. Work well in environment with firm deadlines. Interact on all levels of verbal and written skills. Teamwork orientation willingness to assist larger team meet goals and responsibilities with little to no supervision.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Brand Ambassador
On The Mark Demos
Naperville, IL
01.2025 - Current
- Engaged consumers through product demonstrations, enhancing brand visibility and consumer awareness.
- Developed and maintained relationships with key stakeholders, fostering brand loyalty and advocacy.
- Collaborated with marketing teams to execute promotional campaigns, driving product interest and sales.
- Trained and mentored new brand ambassadors, ensuring adherence to company standards and best practices.
Billing Specialist
Miken Cartage
02.2018 - Current
- Processed and verified billing information to ensure accuracy in customer invoices.
- Managed accounts receivable by tracking payments and resolving discrepancies.
- Collaborated with cross-functional teams to streamline billing processes and enhance efficiency.
- Developed and maintained billing reports to support financial analysis and decision-making.
Bear Cartage & Intermodal
Mc Cook, IL
11.2016 - Current
- Generate accurate invoices to clients such as Ch Robinson, BNSF Logistics, Matson, Cornerstone, Werner, Clipper, Coyote Logistics, BNSF Railway Alliance Shippers, MOL, Maersk. Keep accounts current by establishing relationship and communicating with Portal team to minimize past due invoices to no more than 30 days over due.
AMA Marketing
Harvey, IL
01.2016 - 01.2016
- Customer Service Representative for export/import intermodal accounts using Profit Tools and Google Sheets system. Daily shipment entry for overseas steamship import containers, daily shipment entry for export containers, street turn request and steamship booking release request, rail track and trace on UP, CN, CP, NS, CSX, BNSF for LFD, Customs hold or storage due on containers.
Central States Trucking DBA Forward Air
Oak Brook, IL
01.1998 - 01.2016
- Billing Supervisor of four in intermodal department, rate quoting to potential new clients, Invoice discrepancy feedback and solutions, daily audit invoicing, weekly owner operator audit/payroll, Scanning pod, BOL, invoices using imagine made simple, steamship amendment request using excel system off general templates, issuing credit and memos using Great Plains per customer request, End of month billing accrual. Upload invoices and pod using websites such as IAS dispatch manager, Homeport, Dray watch, Vendor interface, Navi-Gator, Supply Chain Management, Trade-shift
Education
General HS Diploma - Business
Cicero Workforce Center
Cicero, IL04-2026
Skills
- Customer service
- Effective communicator
- Customer engagement
- Exceptional communication
Certification
- TOP 50 Serving Ambassadors License - [Timeframe]
Section name
Participating in Workforce
Languages
Spanish
Native or Bilingual
Timeline
Brand Ambassador
On The Mark Demos
01.2025 - Current
Billing Specialist
Miken Cartage
02.2018 - Current
Bear Cartage & Intermodal
11.2016 - Current
AMA Marketing
01.2016 - 01.2016
Central States Trucking DBA Forward Air
01.1998 - 01.2016
General HS Diploma - Business
Cicero Workforce Center