Linda Grant
Leander,TX
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with a high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
7
7
years of professional experience
Work History
Patient Access Coordinator
Baptist Health
Lexington, Kentucky
11.2020 - 04.2024
- Scheduled and coordinated appointments to support team resources and patient flow.
- Scheduled patient appointments to optimize clinic workflow.
- Responded quickly to patient questions, enhancing overall patient experience and satisfaction.
- Processed medication refill requests to ensure timely access to necessary treatments.
Assistant Director
The Growing Place Preschool
Richmond, Kentucky
02.2017 - 08.2020
- Supervised preschool staff and supported daily classroom operations
- Coordinated family communication for early childhood programs
- Managed enrollment paperwork and child records
- Monitored licensing compliance and safety procedures
- Supported curriculum planning and lesson implementation
- Guided teachers through classroom routines and expectations
- Organized parent meetings and preschool events
- Established standards of excellence for customer service delivery throughout the organization.
Education
Master of Arts - Special Education
Regis University
Denver, CO05-2007
Bachelor of Arts - Behavioral Sciences
Western International University
Tempe, AZ05-2005
Skills
- Patient registration
- Insurance verification
- Epic appointment scheduling
- Referral coordination
- Appointment coordination
- Medication refills
- Attention to detail
- Problem solving
- Clear communication
- Conflict resolution
- Customer follow-up
Timeline
Patient Access Coordinator
Baptist Health
11.2020 - 04.2024
Assistant Director
The Growing Place Preschool
02.2017 - 08.2020
Master of Arts - Special Education
Regis University
Bachelor of Arts - Behavioral Sciences
Western International University