Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Knutson

Maplewood,MN

Summary

Accomplished Community Manager with a proven track record at North Lakes Property Management, adept in operations management. Excelled in maintaining a low 2%-3% vacancy rate, leveraging Appfolio expertise for operational efficiency, and enhancing tenant relations. Skilled in vendor management and staff training, demonstrating a strong blend of strategic oversight and interpersonal skills.

Overview

17
17
years of professional experience

Work History

Community Manager

North Lakes Property Management
10.2018 - Current
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Managed community within established cost constraints.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Created policies and procedures for successful community management.
  • Formed and maintained relationships with local Law Enforcement, City Officials, Vendors/Contractors, etc.
  • Managed 150 Luxury Apartments (constructed in 2018) without additional on-site Office Staff.
  • Managed multiple Maintenance Technicians/Building Staff.
  • Averaged a 2%-3% vacancy rate yearly.

Accounts Payable

Windom Gables Townhomes
06.2007 - 10.2018
  • Managed rental payments in both the Company accounts/Tenant portals.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Managed invoices for new materials and parts.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Yardi Experience.

Education

Fair Housing Courses (annually). -

MHA
MN

Phase 1 Property Manager Training -

MN Multi-Housing Program
Mn

Skills

  • Daily Operations Management
  • Facility repair reporting
  • Payment management
  • Operations Management
  • Amenities expertise
  • Property Tours
  • Daily operations oversight
  • Maintenance Oversight
  • Tenant and eviction laws
  • Schedule Planning
  • Expertise in Appfolio
  • Administrative Support
  • Workplace Safety
  • Maintenance knowledge
  • MS Office Suite
  • Online Advertising
  • Payment Processing
  • Resident relations
  • Administrative abilities
  • Customer Support
  • Contract Negotiation
  • Staff Training
  • Property Inspections
  • Property Management
  • Calendar Management
  • Community Engagement
  • Staff Management
  • Leasing and sales
  • Vendor Management

Timeline

Community Manager

North Lakes Property Management
10.2018 - Current

Accounts Payable

Windom Gables Townhomes
06.2007 - 10.2018

Fair Housing Courses (annually). -

MHA

Phase 1 Property Manager Training -

MN Multi-Housing Program
Linda Knutson