Linda Krueger
Southington,USA
Overview
28
28
years of professional experience
Work History
Clerk
Waterbury Probate Court
Waterbury, CT
04.2014 - Current
- Specializing in Conservator, Guardian of Estate, Commitments/Probable Cause & Guardian of the Intellectually Disabled files, Organize/scan and maintain 3 databases, close probate files including: decedent estates, trusts, conservatorship and guardianship matters, commitments, terminations, adoptions and other probate matters. Organize and maintain file room, interpret for Spanish speaking clients, answer phones and filing. Received 2 scholarships towards my education at Post University.
Administrative Clerk (temporary)
State of Connecticut - Office of Adult Probation
Waterbury, CT
01.2013 - 07.2013
- Screen & direct all inbound phone calls, attend to front window - answering questions of clients/walk-ins, and interpret for Spanish speaking clientele; filing; organize/scan all files to be closed out; sort and distribution of mail and faxes.
Client Service Representative
Wheeler Clinic
Plainville, CT
01.2012 - 11.2012
- Received/answered high volume of incoming calls to the Access Center providing brief screening and instructions on access to care, screen referrals with acuity and in a timely manner, obtain/load demographic, clinical, financial and insurance information during the process of making appointments/rescheduling for clients, documenting all call outcomes, provide dates and times of open intake clinics, obtain and load initial service authorizations for clients and billing information including benefit verification, co-pay, utilization review company, deductible and authorization number. 9/2012- nominated by the Vice President of Wheeler Clinic, to assist new Wheeler Clinic staff transition into their department and the culture of Wheeler Clinic.
Receptionist
Wheeler Clinic
Plainville, CT
07.2011 - 01.2012
- Greet clients and visitors at reception area, assist clients with form completion, verification of medical coverage, answer/cover corporate switchboard, manages the collection of client co-pays, balancing and forwarding to accounting daily, sorting and distribution of mail.
Volunteer Coordinator
Visually Impaired Persons of SWFL
North Fort Myers, FL
07.2009 - 02.2011
- Duties include client/visitor relations, conduct intake interviews/assessments, answer multi-line switchboard, maintain calendar for center - appointments and meetings, order and distribute office supplies, distribute funds and balance petty cash box, submit monthly program billing- including data entry of all monthly service hours and invoicing, data base maintenance including: maintain client files, create and update forms, maintain Excel client database; provide assistance to the Board of Directors and Director of Operations.
- Volunteer Services Program Coordinator - responsibilities include recruitment, training, motivation, assist with marketing activities at trade shows, organization and planning of annual Volunteer Appreciation Luncheon, including research and direct mailing to local businesses and organizations for donations.
- Temporary Customer Services Coordinator - initial client intake (center based and itinerant), schedule services with instructors, enter and maintain Excel client database, provide case management services for clients.
Courtroom Clerk / Deputy Clerk
Courts
Fort Myers, FL
08.2007 - 05.2009
- Prepared and printed court dockets and court minutes/orders; coverage of court events and completing all pre/post court processes, records of exhibits and swear in witnesses as requested by the court; managed calendar by scheduling/coordinating all future court dates; prepare and distribute copy work to the required agencies; utilize Odyssey forms, data entry of all cases with dispositions, continuances, issue and/or submit notices of appearance and summons for cases; monitor and/or receive emails and telephone calls from agencies requesting court hearing time and scheduling those hearings; used down time to assist others in customer satisfaction and/or increasing productivity within the office.
Administrative Clerk
Superior Court
Waterbury, CT
12.1999 - 07.2007
- Responsibilities included preparing court files, issuing summons for clients. Duties also included typing pre-dispositional studies and Centralized Placement Team requests. Typed and proofread correspondence for Juvenile Probation staff. Other duties included answering incoming calls, typing, filing, attending to clients, and processing bi-weekly payroll. Also, interpreted for Spanish speaking clients.
Office Clerk
Superior Court
Waterbury, CT
12.1997 - 12.1999
- Responsibilities included answering busy incoming phone lines, preparing and typing petitions for Court. Attend to front window - answering questions of clients/walk-ins, interpreted for Spanish speaking clientele; intake clients and serve petitions. Type, proofread and edit correspondence and reports. Upon request, typing was done for the Judge and other court personnel of different offices.
Education
Bachelor's - Criminal Justice with Honors
Post University
Waterbury, CT08.2017
Paralegal Studies - undefined
ASHWORTH COLLEGE
01.2002
Skills
- Intake Experience
- Calendar Management
- Interpretation
- Developmental Disabilities Experience
- Microsoft Office (10 years)
- Translation
- Case Management
Timeline
Clerk
Waterbury Probate Court
04.2014 - Current
Administrative Clerk (temporary)
State of Connecticut - Office of Adult Probation
01.2013 - 07.2013
Client Service Representative
Wheeler Clinic
01.2012 - 11.2012
Receptionist
Wheeler Clinic
07.2011 - 01.2012
Volunteer Coordinator
Visually Impaired Persons of SWFL
07.2009 - 02.2011
Courtroom Clerk / Deputy Clerk
Courts
08.2007 - 05.2009
Administrative Clerk
Superior Court
12.1999 - 07.2007
Office Clerk
Superior Court
12.1997 - 12.1999
Bachelor's - Criminal Justice with Honors
Post University
Paralegal Studies - undefined
ASHWORTH COLLEGE