Linda Martin
LEWISBURG,KY
Summary
At Russellville Post Office, excelled in enhancing mail delivery efficiency and customer service, demonstrating exceptional mail sorting and relationship-building skills. Achieved notable improvements in distribution accuracy and customer satisfaction by promptly addressing concerns and leveraging technology for record-keeping. Skilled in package handling and route management, ensuring safety and integrity in all processes.
Overview
25
25
years of professional experience
Work History
Mail Carrier
Russellville Post Office
12.2018 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Production Worker
IAC Automotive
08.1999 - 06.2017
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Education
GED -
08.1991
Skills
- Safety awareness
- Parcel delivery
- Weather Tolerance
- Package handling
- Vehicle loading
- Mail Sorting
- Route Management
Timeline
Mail Carrier - Russellville Post Office
12.2018 - Current
Production Worker - IAC Automotive
08.1999 - 06.2017
Cross Plains GED - GED,
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