Linda Martin
LEWISBURG,KY
Summary
At Russellville Post Office, excelled in enhancing mail delivery efficiency and customer service, demonstrating exceptional mail sorting and relationship-building skills. Achieved notable improvements in distribution accuracy and customer satisfaction by promptly addressing concerns and leveraging technology for record-keeping. Skilled in package handling and route management, ensuring safety and integrity in all processes.
Overview
25
25
years of professional experience
Work History
Mail Carrier
Russellville Post Office
Russellville, KY
12.2018 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Production Worker
IAC Automotive
Springfield Tn
08.1999 - 06.2017
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Education
GED -
08.1991
Skills
- Safety awareness
- Parcel delivery
- Weather Tolerance
- Package handling
- Vehicle loading
- Mail Sorting
- Route Management
Timeline
Mail Carrier - Russellville Post Office
12.2018 - Current
Production Worker - IAC Automotive
08.1999 - 06.2017
Cross Plains GED - GED,