Dynamic and adaptable professional with a proven track record in educational and healthcare management roles. Excelled at Leander ISD by fostering student engagement and implementing effective behavior management strategies. Demonstrated expertise in relationship building at Austin Diagnostics, streamlining operations and enhancing team productivity. Skilled in complex problem-solving and special education, consistently achieving positive outcomes.
Managed 35+personnel in three different sections. Payment posting, patient accounts, and collections. I was responsible for hiring, reviews etc with personnel. I also handled calls with patients who needed management to take their calls. I worked closely with our payment posting department, our a/r was huge and I helped their department keep all postings current and up to date.
I was responsible for all calls for Dr Paul McDonough our spine surgeon. I worked the front office checking patients in and out when he was in office. I posted all his charges and payments including his surgery charges. I worked all insurance denials and collections for him.