Linda Roberts
Rincon,GA
Summary
Customer-focused Server experienced in delivering exceptional service and managing orders efficiently. Enhanced service quality through training new staff and resolving conflicts, contributing to positive dining experiences. Committed to maintaining food safety standards while collaborating effectively within teams.
Overview
3
3
years of post-secondary education
27
27
years of professional experience
Work History
Server
First Services Residential
Hardeeville, SC
08.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Managed food and beverage orders efficiently for diverse clientele.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed payments accurately using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted in training new servers on menu items and service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured compliance with health and safety regulations in food handling practices.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Toasted yolk
Savannah, Georgia
01.2025 - 01.2026
- Provided excellent customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled customer inquiries and resolved issues promptly and professionally.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Managed food and beverage orders efficiently for diverse clientele.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Assisted in training new servers on menu items and service standards.
- Assisted in training new servers.
- Maintained cleanliness and organization of dining area and service stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Processed payments accurately using point-of-sale systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured compliance with health and safety regulations in food handling practices.
- Followed health safety guidelines when preparing and serving food products.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Checked food before serving it to customers.
Server
Daves Diner
Middleboro, Massachusetts
05.1999 - 03.2020
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently for diverse clientele.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service standards.
- Processed payments accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Ensured compliance with health and safety regulations in food handling practices.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Serve Safe Alcohol SC Certificate - Serve Safe Alcohol SC
Serve Safe
03.2026 - 03.2029
Apponequet
Lakeville, MASkills
- Food safety compliance
- Safe food handling
- Food safety practices
- Food safety oversight
- Menu knowledge
- Dietary restrictions knowledge
- Allergy awareness
- Beverage preparation
- Customer service
- Guest engagement
- Conflict resolution
- Team collaboration
- Server training
- Team member support
- Multitasking and organization
- Professional appearance
- Calm demeanor
- Hospitality service expertise
- Cash handling
- Positive demeanor
Timeline
Serve Safe Alcohol SC Certificate - Serve Safe Alcohol SC
Serve Safe
03.2026 - 03.2029
Server
Toasted yolk
01.2025 - 01.2026
Server
First Services Residential
08.2023 - Current
Server
Daves Diner
05.1999 - 03.2020
Apponequet