Linda Robinson
Lufkin
Summary
Experienced with financial reconciliation and guest service management. Utilizes auditing skills to ensure accurate and timely financial reporting. Track record of maintaining data integrity and enhancing guest satisfaction through effective problem-solving and communication.
Overview
16
16
years of professional experience
Work History
Night Auditor
Petroplex Properties, LLC
Houston, Tx
07.2024 - 08.2025
- Processed night audit reports to ensure accurate financial data and transactions.
- Provided customer service support during overnight shifts, addressing guest inquiries and issues.
- Daily activity reporting of 4 man camps (corporate housing) in West Texas to include occupancy reports, housekeeping reports, auditing housekeeping billing hours by outside workforce provider
- Audited managers weekly expense reports against PO system
- Other projects as needed by local mansgers and corporate offices
Sales Order Adminstrator
Bailey Bark Materials
Nacogdoches, TX
05.2023 - 07.2024
- Processed sales orders to ensure timely and accurate fulfillment.
- Coordinated with vendors to manage inventory levels effectively.
- Monitored order status and communicated updates to customers promptly.
- Utilized order management software to maintain accurate records and documentation.
- Researched and updated sales order report
- Backup front desk receptionist as needed
- Resolved discrepancies in orders by liaising between departments and clients.
- Developed strong relationships with key customers by providing personalized service and follow-up communications.
- Reduced backlog of outstanding orders by proactively identifying bottlenecks and implementing effective solutions.
- Managed high-volume orders to ensure timely delivery and accurate invoicing.
Product Demonstrator
CrossMark Connect
Lufkin, TX
07.2022 - 07.2023
- Conducted engaging product demonstrations to educate customers on features and benefits.
- Collaborated with sales team to align product messaging with customer needs.
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
- Recommended specific product options to meet customer needs.
International Quotations Coordinator
Weir Seaboard
01.2010 - 03.2014
- Coordinated project timelines and resources to enhance operational efficiency.
- Developed and maintained detailed project documentation to ensure compliance and accuracy.
- Facilitated communication between cross-functional teams to support project objectives.
- Maintained international database of current business.
- Prepared pre-qualification and documentation packages and formal quotation submissions.
- Increased company's international market presence.
Education
Bachelor of Arts - Economics, Secondary Education
Houston Baptist University
Houston, TX05-1973
Skills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Generating reports
- Punctual and dependable
- Resolving issues
- Teamwork and collaboration
- Time management
- Customer service
- Night audit procedures
- Daily reporting
- Recordkeeping
- Auditing techniques
- Complaint resolution
- Records management
- Administrative support
- Daily transactions review
- Expenses tracking
- Report generation
- Verbal and written communication
- Administrative skills
Websites
Timeline
Night Auditor
Petroplex Properties, LLC
07.2024 - 08.2025
Sales Order Adminstrator
Bailey Bark Materials
05.2023 - 07.2024
Product Demonstrator
CrossMark Connect
07.2022 - 07.2023
International Quotations Coordinator
Weir Seaboard
01.2010 - 03.2014
Bachelor of Arts - Economics, Secondary Education
Houston Baptist University