Linda Severn

Established customer care representative in retail setting

Strengthen customer retention through

• Promotion and knowledge of loyalty reward program
• Friendly helpful demeanor
• Fast accurate check out

Key holder responsible for opening/closing store

• Monitor, maintain and activate lottery tickets
• Insure cash reserve necessary for daily operation

Train new associates to follow store policy and procedure

Use proven techniques to guide and mentor

• Modelling self awareness
• Positive re-enforcement
• Setting and obtaining goals
• Keep open lines of communication

Prepare food following Food Handlers Guidelines

Have current Food Handlers License

Current TABC License

Set bays following plan-o-gram

Down stocked merchandise to fill space

Counted and submitted orders for low/empty merchandise

Straightened, front faced and cleaned merchandise and shelf

Added new POP and removed outdated

Worked as a team setting up seasonal displays

Used pallet jack and electric ladder