Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Linda Sierra

Longmont,CO

Summary

Proven leader in customer service and quality control, I leveraged my expertise at Butterball LLC to enhance process efficiency and employee performance. Skilled in customer assistance and work ethic, I significantly improved service standards and operational integrity, demonstrating a commitment to excellence and a results-driven approach.

Overview

43
43
years of professional experience

Work History

Cashier

Big Lots
04.2023 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Cashier

Tuesday Morning
10.2021 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Quality Control Supervisor

Butterball LLC
10.1981 - 11.2011
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.

Education

High School Diploma -

Central High School of Grand Forks
North Dakota
1976

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier

Big Lots
04.2023 - 09.2024

Cashier

Tuesday Morning
10.2021 - 03.2023

Quality Control Supervisor

Butterball LLC
10.1981 - 11.2011

High School Diploma -

Central High School of Grand Forks

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Linda Sierra