Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Korey Smiley

South Bend,IN

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

Work History

Customer Service Representative

Divine Services
South Bend, IN
03.2024 - Current
  • Resolved customer complaints promptly and efficiently.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Saint Joseph High School
South Bend, IN
06-2024

Skills

  • Scheduling
  • Data Entry
  • Complaint resolution
  • Typing proficiency
  • Computer Proficiency
  • In-store support
  • Team Development
  • Administrative Support
  • Microsoft PowerPoint
  • Retail sales customer service
  • Typing 130 WPM

Affiliations

Multi-sport athlete participating in 3 different sports for all 4 years of high school

Timeline

Customer Service Representative

Divine Services
03.2024 - Current

High School Diploma -

Saint Joseph High School
Korey Smiley