Linda Sorensen Ludecker
Rocky Point,NY
Summary
Innovative and goal-oriented management professional committed to crisis counseling. Dedicated team player skilled at mediation and conflict resolution. Seasoned professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
32
32
years of professional experience
Work History
Assistant Director of Center Services & Operations
RESPONSE CRISIS CENTER
01.2018 - Current
- Led team of 75 crisis counselors/supervisors in special projects and daily operations.
- Trained and mentored new employees on industry practices and business operations.
- Community Educator within the public school system.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Maintained professional demeanor by staying calm when counseling suicidal callers and struggling counselors
- Engage with individuals experiencing mental health and/or substance abuse crises, achieving short term goals through assessment and exploration of options, and longer term goals through developing coping plans and connecting to resources.
Elementary School Aide
MOUNT SINAI SCHOOL DISTRICT
01.2006 - 03.2018
- Provided support to lead teachers during classroom activities, partnered with educators and administrators handling educational materials, supervised students and prepared reports.
- Worked directly with students who had physical disabilities, medical needs and developmental delays.
EEG Technician
Schneider Children's Hospital
01.1992 - 07.1998
Education
Bachelor of Science - Biology
UNIVERSITY OF RHODE ISLAND
Skills
- Management
- Training and Development
- Crisis Management/De-escalation
- Communication
- Active Listening
- Active Engagement
- Problem Solving
- Time Management
Timeline
Assistant Director of Center Services & Operations
RESPONSE CRISIS CENTER
01.2018 - Current
Elementary School Aide
MOUNT SINAI SCHOOL DISTRICT
01.2006 - 03.2018
EEG Technician
Schneider Children's Hospital
01.1992 - 07.1998
Bachelor of Science - Biology
UNIVERSITY OF RHODE ISLAND
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