Linda Soza
Crosby,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Receptionist/Administrative Assistant
HMU Surgical Center
01.2015 - Current
- Collected Copay, deductible and self payments, processed transactions and updated relevant records.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Collections Specialist
Gessner Anesthesia Assciates
05.2011 - 12.2014
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Collector
Robert Mckowen,M.D.
01.2008 - 04.2011
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Trained new collections representatives on collections processes and incentivized team members to achieve production goals.
- Evaluated, researched and resolved discrepancies.
- Negotiated to collect balance in full.
Education
GED -
North Shore High School
Houston05.1983
Skills
- Data Entry
- Scheduling
- Customer and Client Relations
- File Management
- Telephone Skills
- Mail Handling
- Mail Distribution
Certification
Employee Of The Month
May 2016
Timeline
Receptionist/Administrative Assistant
HMU Surgical Center
01.2015 - Current
Collections Specialist
Gessner Anesthesia Assciates
05.2011 - 12.2014
Collector
Robert Mckowen,M.D.
01.2008 - 04.2011
GED -
North Shore High School
Similar Profiles
Elias-Dominique VogelElias-Dominique Vogel
Tutor Im Fachbereich Physiologie at HMU Health And Medical University GmbHTutor Im Fachbereich Physiologie at HMU Health And Medical University GmbH
Alexandra DeadmonAlexandra Deadmon
Charge Nurse at Surgery Surgical Care Affiliates/Center for Minimally Invasive Surgery CenterCharge Nurse at Surgery Surgical Care Affiliates/Center for Minimally Invasive Surgery Center
Christine GillChristine Gill
Medical Assistant at Hurley Medical Center Surgical CenterMedical Assistant at Hurley Medical Center Surgical Center
Erika CutaiaErika Cutaia
Paralegal at Pusch & Nguyen Law FirmParalegal at Pusch & Nguyen Law Firm
Destiny DrewDestiny Drew
Plant Operator / Pipeline Operator at Enterprise ProductsPlant Operator / Pipeline Operator at Enterprise Products