Linda Tran
Cumming
Summary
Experienced server, bartender, and supervisor with over 6 years in customer engagement and team leadership. Proven ability to enhance guest satisfaction through effective communication and a positive work environment. Demonstrated skills in multitasking and attention to detail, leading to improved team performance and customer relations. Committed to delivering professional service and efficiently managing office operations.
Overview
6
6
years of professional experience
Work History
Server
Superica
Dunwoody
07.2025 - Current
- Ensured timely meal preparation through collaboration with kitchen staff.
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Resolved customer complaints swiftly to enhance guest satisfaction.
- Adhered to strict corporate rules for maintaining order and service steps.
Server/Bartender/Supervisor
Iron Age Alpharetta
Alpharetta
01.2023 - 06.2025
- Provided outstanding service, boosting guest satisfaction and fostering a friendly dining environment.
- Managed high-paced service, efficiently turning tables while maintaining customer contentment.
- Completed all side duties promptly, ensuring smooth restaurant operations.
- Consistently worked double shifts, demonstrating reliability and punctuality.
- Enhanced guest satisfaction through exceptional service, creating a welcoming atmosphere.
- Efficiently multitasked in bar and serving roles, advancing to supervisory position.
- Fostered a positive work environment, effectively resolving issues as needed.
- Trained new staff, improving team performance and customer relations.
- Addressed customer complaints, ensuring a communicative and happy environment.
- Deliver great customer service, building strong client relationships and gaining positive feedback.
Nail Technician/Receptionist
Julie Nails
Alpharetta
12.2019 - 06.2025
- Manage inventory to optimize supply, reducing waste and enhancing efficiency.
- Process multiple orders while maintaining a clean and organized workspace.
- Memorize and execute recipes for consistent product quality.
- Utilize effective communication to resolve customer and workplace issues promptly.
- Maintain organized salon environment, contributing to a professional and welcoming atmosphere.
- Stay updated with latest techniques and trends, ensuring high-quality service.
- Optimize appointment scheduling, enhancing client flow and boosting salon efficiency.
Boba Barista
Ding Tea Suwanee
Suwanee
01.2021 - 10.2023
- Crafted a variety of boba drinks, ensuring quality and consistency.
- Operated cash register, processed payments, and managed customer transactions.
- Maintained cleanliness and organization of work area and equipment.
- Assisted customers in selecting menu items and addressing inquiries.
- Monitored inventory levels and restocked supplies as needed.
- Trained new staff on drink preparation techniques and customer service standards.
- Implemented safety protocols for food handling and equipment usage.
Server/Hostess
Revolving Sushi Factory
Alpharetta
01.2022 - 01.2023
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service protocols.
- Managed customer inquiries and resolved issues promptly and professionally.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Real Estate License -
Real Estate School
02.2024
High School Diploma -
West Forsyth High School
01.2022
Skills
- Customer Engagement
- Team Leadership
- Bookkeeping
- Attention to Detail
- Multitasking
- Adaptability
- Point of sale operation
- Attention to detail
- Liquor, wine, and food service
- Cleanliness standards
- Sales techniques
- Appointment scheduling
- Document management
Languages
Vietnamese, Proficient
Timeline
Server
Superica
07.2025 - Current
Server/Bartender/Supervisor
Iron Age Alpharetta
01.2023 - 06.2025
Server/Hostess
Revolving Sushi Factory
01.2022 - 01.2023
Boba Barista
Ding Tea Suwanee
01.2021 - 10.2023
Nail Technician/Receptionist
Julie Nails
12.2019 - 06.2025
Real Estate License -
Real Estate School
High School Diploma -
West Forsyth High School