Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Linda Yang

Anchorage

Summary

Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Consumer Lending Operations Admin Specialist I

Global Federal Credit Union
01.2024 - Current
  • Process and reconcile 100+ financial transactions including checks, ACH postings, loan payments, garnishments, and payoffs within time constraints, allowing various departments to follow up and improving member experience.
  • Balance and monitor multiple general ledgers daily; resolve outages and discrepancies across departments. Prepare multiple journal vouchers daily, track discrepancies, and ensure accurate fund transfers.
  • Generate, verify, and correct daily payment reports; manage exceptions and returned payments. Maintain digital records and prepare member communications, account adjustments, and vendor payments.
  • Process incoming and outgoing mail consisting of all check and cash deposits, returned mail, and member correspondence.
  • Oversaw the balancing and upkeep of physical check records stored in fire files, ensuring thorough documentation and timely follow-up.
  • Ensured accuracy of general ledgers and coordinated timely disbursement of 50+ checks per month to members and external parties

Sales Lead / Sales Associate

Victoria’s Secret & Pandora Jewelry
05.2021 - 12.2024
  • Supervised associates, managed inventory shipments, and oversaw cash handling procedures.
  • Maintained control of high-value merchandise and loss prevention standards.
  • Provided personalized sales support and delivered nightly sales reports to management.

Financial Service Representative I

Global Federal Credit Union
07.2022 - 10.2023
  • Assisted members with account maintenance, new accounts, loan applications and financial product education to best suite their financial needs.
  • Processed transactions in compliance with BSA, CTR, and SAR requirements. Ensured dual control, audit compliance, and accurate recordkeeping.
  • Supported call center operations by handling member inquiries and transactions at most 5 hours weekly on top of branch duties.
  • Building rapport and connections with members in order to maintain a trusting and welcoming relationship with the credit union.

Education

High School Diploma -

Betty Davis East Anchorage High
Anchorage, AK
01.2020

Skills

  • ACH & Check Processing, General Ledger Balancing & Reconciliation
  • Microsoft Office Suite (Word, Outlook, Teams, SharePoint)
  • Microsoft Excel
  • Member Support & Customer Service, Supervisory & Training Experience
  • Compliance with BSA/AML and OFAC for screening protocols
  • Compliance with SCRA/MLA, Reg CC and Reg E for consumer protection
  • Payment Disbursement & Check Issuance
  • Accounts Payable & Vendor Payments
  • Document Imaging & Records Management

Certification

Notary Public, State of Alaska (2023, expires 03/2027)

Timeline

Consumer Lending Operations Admin Specialist I

Global Federal Credit Union
01.2024 - Current

Financial Service Representative I

Global Federal Credit Union
07.2022 - 10.2023

Sales Lead / Sales Associate

Victoria’s Secret & Pandora Jewelry
05.2021 - 12.2024

High School Diploma -

Betty Davis East Anchorage High

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