Linda Ann Valdez
Baldwin Park,California
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
P S Solutions
04.2023 - 06.2023
- Handled all incoming calls for a Plumbling Contractor.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Actively listened to customers, handled concerns quickly, schedule consultations and confirm appointments.
Order Processing Editor
Kim Lighting/Architectual Area Lighting
08.2003 - 02.2011
- Coordinated with cross-functional teams to gather necessary information for accurate record-keeping and reporting purposes.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Completed data entry tasks with accuracy and efficiency.
- Used computer software to store and retrieve data.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Scanned documents and saved in database to keep records of essential organizational information.
- Updated and maintained customer information, documents and records.
- Communicated with customers to address order inquiries, changes and cancellations.
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Input order information into system and updated customer accounts to document and track customer orders.
Education
High School Diploma -
Baldwin Park Alternative School
Baldwin Park, CACertification - Aesthetician
Citrus College
Glendora, CA06.2020
Skills
- Order Processing
- Data Entry
- Customer Service
- Switchboard
- File Management
- AS/400
Timeline
Customer Service Representative
P S Solutions
04.2023 - 06.2023
Order Processing Editor
Kim Lighting/Architectual Area Lighting
08.2003 - 02.2011
High School Diploma -
Baldwin Park Alternative School
Certification - Aesthetician
Citrus College