LINDSAY BROOKS
Lubbock,TX
Summary
I am a proactive professional seeking a position that will fulfill my desire to learn something new while utilizing my various experiences. I am known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Throughout my career I have learned that my passion is to insure people get the care they need.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Associate
TTEC
Austin, TX
09.2025 - 12.2025
- Provided exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Developed engaging product displays that increased customer interest and drove sales growth.
- Collaborated with team members to streamline sales processes, improving efficiency and reducing wait times.
- Analyzed sales data to identify trends and helped providing purchasing decisions for optimal stock availability.
Merchandising Execution Team
Home Depot
Lubbock, TX
12.2024 - 09.2025
- Completing projects for our Team, weekly or daily
- Customer Service
- Great team building having to work towards a project being completed
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Account Manager
Stephens Insurance Services
Lubbock, TX
02.2024 - 06.2024
- Currently Licensed with TDI General Lines Life and Health/HMO
- $3.5 Million agency providing group health insurance to employers
- Enrollment and management of 2-200 employees per group
- Assisted Agent with scheduling and appointments with employers.
Customer Service Representative
Lubbock Aero
Lubbock, TX
08.2023 - 12.2023
- Tracking private, medical and military flights inbound and outbound
- Preparing paperwork for flights that needed fuel orders
- Providing and customer service needed to pilots and passengers
- Managing communication for fuel orders from front desk to line technicians
Cardiology Coordinator
Texas Tech Health Sciences Center – Division of Cardiology and Interventional Cardiology
Lubbock, TX
12.2021 - 05.2022
- Organized Faculty and Fellows scheduling with UMC each month
- Acted as Administrative Assistant to 12 Faculty and Fellows
- Coordinated all details with Cardiology and Interventional Cardiology Fellowship
Office Manager
State Farm Insurance
Amarillo and Lubbock
04.2007 - 09.2020
- Assisted current State Farm customers with transition to new agents
- Met with and advised customers with coverage needs on their policies
- Calculated quotes and educated potential clients on insurance options
- Trained incoming team members on State Farm procedures and policies
- Accomplished yearly goals for the Agency
Skills
- Goal Oriented
- Adaptable
- Friendly, positive outlook
- Problem-solving
- Customer service
- Teamwork and collaboration
Certification
- Licensed TDI - Health and Life/HMO
Timeline
Sales Associate
TTEC
09.2025 - 12.2025
Merchandising Execution Team
Home Depot
12.2024 - 09.2025
Account Manager
Stephens Insurance Services
02.2024 - 06.2024
Customer Service Representative
Lubbock Aero
08.2023 - 12.2023
Cardiology Coordinator
Texas Tech Health Sciences Center – Division of Cardiology and Interventional Cardiology
12.2021 - 05.2022
Office Manager
State Farm Insurance
04.2007 - 09.2020