Lindsay Dew
Raleigh,NC
Summary
Administrative professional with data management and expert customer relations skills. Experience working with diverse populations in a fast-paced environment with the ability to communicate and multitask effectively.
Overview
7
7
years of professional experience
Work History
Server
Wye Hill Kitchen & Brew Pub
08.2022 - 11.2023
- Positively built and maintained relationships with guests to encourage guest satisfaction and repeat business.
- Assisted with large catered events, supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server & Host
Nectar Farm Kitchen
06.2021 - 10.2021
- Maintained serving standards and regulations while following proper CDC guidelines during COVID-19 Pandemic surges
- Provided customers with pleasant dining experience and quality service.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Advancement Services Student Associate
Rhodes College Development Office
08.2019 - 05.2020
- Used Raisers Edge and Blackbaud NXT to compile reports on donor profiles, response rates, and gifts to improve donation tracking.
- Utilized Lexus Nexus, public records, news archives, and social media to research and develop reports on potential prospects for fundraising team
- Assisted with bulk mailings, special events, and gift processing as needed
- Assisted with creation of College Presidents detailed itinerary for Homecoming weekend
- Maintained confidentiality while dealing with highly sensitive information regarding donors, faculty, and peers
Administrative Manager
Nonprofit Solutions Group
05.2019 - 08.2019
- Assisted with government contract opportunities, including research, and contact
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Managed multiple tasks and met time-sensitive deadlines.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Organized, maintained and updated information in computer databases.
- Managed both client database and newsletter subscriber database
- Created manuals for internal processes and procedures
Receptionist
Rhodes College Residence Life Office
08.2016 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Maintained confidentiality of information regarding students and school.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Intern
Community Food Lab
05.2017 - 08.2017
- Prepared project presentations and reports to assist staff.
- Mapped soil data, crop output and other relevant project data
- Co-authored official paper for “Project 40,’ vision for regional food Planning in NC”
Intern
Preservation North
04.2017 - 08.2017
- Conducted historical, archival, and genealogical and wrote research reports regarding historic properties
- Managed event logistics and operations.
- Managed transition of files to hard copy files to soft copy files.
- Interacted with customers by phone, email, or in-person to provide information.
Education
B.A - Environmental Studies and Urban Studies
Rhodes College
2020
Skills
- Administrative Tasks
- Database Management
- Research
- Customer Service
- Microsoft Suite
- Lexis Nexis
- Raiser’s Edge/Blackbaud NXT
- ArcGIS
- Cisco WebEx
- Social Media
Timeline
Server
Wye Hill Kitchen & Brew Pub
08.2022 - 11.2023
Server & Host
Nectar Farm Kitchen
06.2021 - 10.2021
Advancement Services Student Associate
Rhodes College Development Office
08.2019 - 05.2020
Administrative Manager
Nonprofit Solutions Group
05.2019 - 08.2019
Intern
Community Food Lab
05.2017 - 08.2017
Intern
Preservation North
04.2017 - 08.2017
Receptionist
Rhodes College Residence Life Office
08.2016 - 05.2019
B.A - Environmental Studies and Urban Studies
Rhodes College
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