Lindsay Edwards
Hurst,Texas
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Rockfish
Southlake, Texas
06.2023 - 06.2024
- Assisted servers in seating guests by escorting them to their tables.
- Greeted guests upon arrival and provided them with menus.
- Provided excellent customer service by anticipating customer needs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Food Runner
Rockfish
Southlake, Texas
06.2023 - 06.2024
- Ensured that all orders were correct before leaving the kitchen area.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
Line Server
Back Forty Smokehouse
North Richland Hills, Texas
07.2022 - 05.2023
- Provided friendly customer service by greeting guests and responding to inquiries promptly.
- Adhered to all safety and sanitation regulations in the kitchen area.
- Accurately and efficiently took customer orders, served food, and collected payments.
- Stocked shelves with necessary supplies to ensure efficient service.
- Followed proper cash handling procedures when accepting payment from customers.
- Took initiative to restock items such as drinks or sauces when running low.
- Resolved customer complaints in a professional manner while maintaining excellent customer service.
- Set up and broke down lines.
Education
High School Diploma -
Birdville High School
North Richland Hills, TX05-2024
Skills
- Reservations Management
- Telephone reception
- Server Support
- Team Collaboration
- Customer Service
- Reservations
- Menu knowledge
- Strong interpersonal skills
- POS Software
Certification
- Food Handlers
- TABC
Timeline
Host
Rockfish
06.2023 - 06.2024
Food Runner
Rockfish
06.2023 - 06.2024
Line Server
Back Forty Smokehouse
07.2022 - 05.2023
High School Diploma -
Birdville High School
- Food Handlers
- TABC
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