Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations and seating arrangements. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess
Water Star Grille
05.2023 - 08.2023
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Ice Cream Scooper
Buccaneer Ice Cream And Candies
06.2019 - 08.2022
Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Education
Bachelor of Arts - Psychology
University of Delaware
Newark, DE
05.2026
Skills
Customer Service
Effective Multitasking
Patience and Empathy
Phone Etiquette
Greeting guests
Guest Engagement
Hospitality service expertise
Timeline
Hostess
Water Star Grille
05.2023 - 08.2023
Ice Cream Scooper
Buccaneer Ice Cream And Candies
06.2019 - 08.2022
Bachelor of Arts - Psychology
University of Delaware
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