Dedicated administrative professional well-versed in communication and team building with 19 years of clinical Dermatology experience. Knowledgeable in medical terminology and prior authorizations, including the Biologic medications process.
Overview
22
22
years of professional experience
Work History
Administrative Medical Assistant Manager
Advanced Dermatology And Cosmetic Surgery
10.2022 - Current
Delivered exceptional customer service and patient care by promptly addressing incoming calls, emails, and medication request inquiries from patients and pharmacies.
Managed confidential patient information in compliance with HIPAA regulations, safeguarding sensitive data from unauthorized access or disclosure.
Facilitated communication between patients, providers, laboratories, pharmacies which ensured seamless coordination of services.
Enhanced patient satisfaction by providing efficient and courteous administrative support to medical staff.
Manage our team of Administrative Medical Assistants.
Training my team on obtaining prior authorizations, handling biologic medications and the process of getting them approved.
Medical Assistant
Advanced Dermatology And Cosmetic Surgery
01.2006 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Assist Clinicians with procedures.
Obtain Prior Authorizations for medications including biologic medications.
Medical Assistant
Altamonte Pediatrics And Associates
08.2002 - 01.2006
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant and Assistant of Surgery at Advanced Dermatology and Cosmetic SurgeryMedical Assistant and Assistant of Surgery at Advanced Dermatology and Cosmetic Surgery
Advanced Practice Registered Nurse at Advanced Dermatology and Cosmetic SurgeryAdvanced Practice Registered Nurse at Advanced Dermatology and Cosmetic Surgery