Lindsay Jarvis
Enumclaw,WA
Summary
Former 20 year professional Flight Attendant, recognized for exceptional customer service and adept problem-solving in high-pressure situations. Proven ability to manage emergencies with calmness and efficiency, ensuring passenger safety and satisfaction. Committed to continuous improvement through training and a strong work ethic, enhancing overall flight experiences.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Flight Attendant
Alaska Airlines
01.2005 - 01.2025
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Resolved passenger conflicts and medical emergencies during flights.
Education
Bachelor of Science - Sociology
University of Washington
Seattle, WA03-2001
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Reliability and punctuality
- Time management
- Professional appearance
- Verbal and written communication
- Emergency procedures
- Leadership qualities
- Emergency situations management
- Problem-solving
- Issue resolution
- Calm under pressure
Timeline
Flight Attendant
Alaska Airlines
01.2005 - 01.2025
Bachelor of Science - Sociology
University of Washington
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