Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Account Executive
Lazor Insurance & Financial Services LLC
03.2022 - Current
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Streamlined account management processes for increased efficiency and improved client retention rates.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Account Executive
Dane Donaldson State Farm
10.2019 - 03.2022
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Server
First Watch
05.2012 - 03.2019
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Business Administration -
Kent State University
Kent, OH
05.2017
Associate of Arts -
Kent State University
Kent, OH
12.2016
Skills
Customer Relationship Management
Goals and Performance
Relationship Building and Management
Marketing Management
Sales Expertise
Client Relationship Building
Strong Relationships
Timeline
Account Executive
Lazor Insurance & Financial Services LLC
03.2022 - Current
Account Executive
Dane Donaldson State Farm
10.2019 - 03.2022
Server
First Watch
05.2012 - 03.2019
Bachelor of Business Administration -
Kent State University
Associate of Arts -
Kent State University
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