Lindsay M. Sovchik
Lakewood,OH
Summary
Seasoned hospitality professional with over 20 years of experience delivering exceptional service in fast-paced dining and entertainment settings. Strong teamwork and communication skills enhance operational efficiency and foster customer loyalty. Versatile and reliable, with a proven ability to address challenges and maintain smooth operations.
Overview
13
13
years of professional experience
Work History
Bartender
Edison's Pub
Tremont, OH
01.2025 - Current
- Warmly greet all entering the bar while providing attentive service to each guest.
- Accurately take, prepare and serve guests' orders, ensuring consistency when crafting cocktails.
- Handle all transactions precisely while balancing end-of-shift reconciliations.
- Adhere to all safety and sanitation protocols to help ensure the best experience for both the guests and staff.
Registered Pharmacy Technician
CVS/Pharmacy
Cleveland, OH
07.2018 - Current
- Assist pharmacists in processing prescriptions, dispensing medication, and providing patient counseling to ensure safe and effective medication use.
- Provide consistent exceptional customer service by addressing inquiries and resolving issues in an accurate, timely and professional manner.
- Managed inventory by stocking and labeling medication in compliance with safety standards.
Payroll Representative
Aya Healthcare
San Diego, CA (Remote)
10.2021 - 01.2025
- Confidentially maintained records of employees’ personal information, including salary history, direct deposit information and tax documents.
- Identified and resolved internal discrepancies, while working cohesively with various other departments, candidates, and facilities.
- Processed payroll adjustments, ensuring accurate earnings, deductions, and tax withholding across complex staffing assignments and POS systems.
- Validated timesheet submissions and corrected exceptions before payroll deadlines to maintain compliance.
Server/Host Trainer
Crostatas Pizzeria
Highland Heights, OH
07.2020 - 10.2021
- Greeted each guest promptly, managed waitlists, and coordinated seating to maintain steady dining room and takeout order flow, to not overwhelm the kitchen.
- Took accurate food and beverage orders, while collaborating with the kitchen for a timely delivery.
- Delivered plates and beverages efficiently, monitored tables, and responded quickly to guest needs.
- Trained new hosts on seating procedures, managing takeout orders, and communication expectations.
Server
The South Side
Tremont, OH
05.2013 - 07.2020
- Operated in a very fast-paced environment, handling many roles, while delivering exceptional, consistent customer service.
- Collaborated with the kitchen and bar to ensure timely and accurate delivery of orders to each guest.
- Maintained flexibility in a constantly changing environment, with quick and smooth reaction to change.
- Trained new servers on menu details, POS procedures, and service standards.
Education
Bachelor of Science - Post-Baccalaureate Studies
Cleveland State University
Cleveland, OH01-2020
Bachelor of Science - Sport Administration, Minors in Business, Psychology
Kent State University
Kent, OH12-2009
Skills
- Customer service expertise
- Cash handling
- Safety compliance
- Complex Problem-solving
- Strong multitasker
- Highly reliable
- Team player attitude
- Outgoing and engaging personality
Timeline
Bartender
Edison's Pub
01.2025 - Current
Payroll Representative
Aya Healthcare
10.2021 - 01.2025
Server/Host Trainer
Crostatas Pizzeria
07.2020 - 10.2021
Registered Pharmacy Technician
CVS/Pharmacy
07.2018 - Current
Server
The South Side
05.2013 - 07.2020
Bachelor of Science - Post-Baccalaureate Studies
Cleveland State University
Bachelor of Science - Sport Administration, Minors in Business, Psychology
Kent State University