Lindsay Olsen
Little Rock,AR
Summary
Knowledgeable and results-driven Inside Sales Supervisor with a strong track record of leading high-performing sales teams, driving revenue growth, and exceeding targets. Skilled in sales strategy, customer relationship management, and fostering a collaborative team environment. Experienced in designing and delivering impactful training programs that enhance product knowledge and sales techniques. Proven ability to coach, evaluate performance, and build a culture of continuous learning and accountability. Committed to developing talent and maximizing team potential through effective leadership.
Overview
10
10
years of professional experience
Work History
Inside Sales Supervisor
Priority1
01.2024 - Current
- Managed the Inside Sales pipeline, ensuring a steady flow of qualified leads for the sales team to close deals effectively.
- Oversee a team of Inside Sales Representatives, ensuring they meet or exceeded sales targets.
- Created an environment that encouraged collaboration among team members, fostering a positive working culture focused on achieving results together.
- Evaluated team performance regularly, identifying areas for improvement and coaching as needed.
- Analyze data to identify areas for improvement and growth opportunities.
L&D Inside Sales Supervisor
Priority 1, Inc
02.2023 - 01.2024
- Designed and implemented training/educational material for FreightU
- Developed training materials and presentations on numerous topics
- Collaborate with Inside Sales Supervisors/Managers to evaluate modes of training delivery to optimize effectiveness
- Onboard, train and build high performing teams
- Explain and help achieve goals and expectations of trainees
- Measure KPI’s and hold reps accountable
- Help reps with customer calls
- Monitor training costs
Carrier Sales
Priority 1, Inc
06.2017 - 02.2023
- Consistently top 1-2 Performer in Load Count, Revenue and GP
- 2022 Top Revenue and Load Count
- 2019 and 2018 Top Revenue, Load Count and GP
- Focused on building and maintaining new carrier relationships
- Managed day to day existing carrier relationships
- Negotiated most cost-efficient rates while maintaining high levels of service
- Responsible for covering open loads on the board
- Proactively tracked freight from booked to complete status
- Worked with Manager to assist new carrier sales reps with job shadowing and training
Senior Carrier Capacity Manager
Transportation Insight/BirdDog Logistics
07.2015 - 05.2017
- Highest Ranked Carrier Rep for BirdDog Logistics
- Q3 and Q4 2016 KPI’s
- 362 Loads booked per month
- 71,582 Gross Profit Per Month
- 14.34% Gross Profit
Education
Business Management -
Appalachian State University
Boone, NCSkills
- Coaching and development
- Verbal and written communication
- Multitasking and prioritization
- Tracking and documentation
- Ability to work independently within a team
- Ability to lead and motivate sales teams
Timeline
Inside Sales Supervisor
Priority1
01.2024 - Current
L&D Inside Sales Supervisor
Priority 1, Inc
02.2023 - 01.2024
Carrier Sales
Priority 1, Inc
06.2017 - 02.2023
Senior Carrier Capacity Manager
Transportation Insight/BirdDog Logistics
07.2015 - 05.2017
Business Management -
Appalachian State University
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