Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lindsay Strain

Quinton,OK

Summary

Results-driven Branch Manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Overview

11
11
years of professional experience

Work History

Branch Manager / Lending Officer

Farmers State Bank
08.2022 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Personal Banker

Farmers State Bank
03.2019 - 08.2022
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Teller

Farmers State Bank
08.2016 - 03.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Teller

BancFirst
05.2013 - 08.2016
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Education

Associate of Science - Business Administration

Eastern Oklahoma State College
Wilburton
05.2017

Skills

  • Branch Operations Management
  • Customer Service
  • Customer Relationships
  • Excellent time management skills
  • Data Entry

References

  • Teresa Huggins-Marlott
  • Bailey Upton
  • Aubrey Carpenter

Timeline

Branch Manager / Lending Officer

Farmers State Bank
08.2022 - Current

Personal Banker

Farmers State Bank
03.2019 - 08.2022

Teller

Farmers State Bank
08.2016 - 03.2019

Teller

BancFirst
05.2013 - 08.2016

Associate of Science - Business Administration

Eastern Oklahoma State College

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Lindsay Strain