Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Cracker Barrel Old Country Store
04.2021 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Customer Service
Dairy Queen
10.2020 - 04.2021
Provided outstanding customer service.
Met customer service expectations through problem resolution, daily communication and follow-up
Operated register to provide great customer service.
Developed a deep understanding of customer service principles and customer service best practices.
Enhanced Shift Leader /Employee Training Coordinator at Cracker Barrel Old Country Store IncEnhanced Shift Leader /Employee Training Coordinator at Cracker Barrel Old Country Store Inc