Lindsay Ulanski
San Angelo,TX
Summary
Results driven and customer focused Medical Support Assistant with 12+ years of clinical experience in fast-paced settings. Offers strong dedication to informed patient care, scheduling, administrative excellence and confidentiality. Positive and upbeat with excellent communication skills.
Overview
13
13
years of professional experience
Work History
Advanced Medical Support Assistant
VHA
11.2023 - Current
- Enhanced patient satisfaction by efficiently managing appointment schedules and providing timely reminders.
- Streamlined front desk operations for improved workflow and reduced wait times.
- Contributed to increased clinic efficiency by accurately maintaining electronic health records and promptly updating patient information.
- Collaborated with interdisciplinary teams to optimize patient care and facilitate seamless transitions between departments.
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
Medical Assistant
Prisma Health
05.2022 - 12.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
UCHealth
04.2016 - 09.2021
- Obtained client medical history, medication
information, symptoms and allergies. - Directed patients to exam rooms, fielded questions
and prepared for physician examinations. - Collected and documented patient medical
information such as blood pressure and weight. - Scheduled appointments, registered patients and
distributed sample pharmaceuticals as prescribed. - Oriented and trained new staff on proper procedures
and policies.
Infusion Room Coordinator/Medical Assistant
Front Range Cancer Specialists
05.2014 - 04.2016
- Assisted infusion RN's with accessing central lines, implanted ports, IV starts and venipuncture
- Proficient with medication administration, SQ and IM injections; Mixed chemotherapy in clean room environment;
- Coordinated all oral chemotherapy prescriptions, Responsible for RN triage line and properly triaging calls to appropriate medical staff
- Experience with EMR and paper charts
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Planned Parenthood Los Angeles
02.2014 - 05.2014
- Triaged patient phone calls when necessary.
- Sanitized, restocked and organized exam rooms and
medical equipment. - Enhanced patient outcomes by providing
knowledgeable education on procedures,
medications and other physician instructions. - Assisted with routine checks and diagnostic testing by
collecting and processing specimens. - Taught patients about medications, procedures and
care plan instructions.
Infusion Room Coordinator/Medical Assistant
Front Range Cancer Specialists
07.2011 - 11.2013
- Assisted infusion RN's with accessing central lines, implanted ports, IV starts and venipuncture
- Coordinated all oral chemotherapy prescriptions, Responsible for RN triage line and properly triaging calls to appropriate medical staff
- Experience with EMR and paper charts
- Collected and documented patient medical
information such as blood pressure and weight. - Scheduled appointments, registered patients and
distributed sample pharmaceuticals as prescribed.
Education
Medical Assisting
Institute of Business And Medical Careers
Fort Collins06.2011
Skills
- Exemplary Time Management
- Expert Administrative Patient Support
- Proficient in VSE, CPRS and Vista EMR Systems
- Excellent Oral and Written Communication
- Medical Clinician Collaboration
- Advanced Knowledge of Medical Terminology
- Specialized Administrative Judgement
- Appointment Scheduling
- Ensured Medical Policy Compliance
- Outstanding Customer Service
Additional Information
- Willing to Relocate
Timeline
Advanced Medical Support Assistant
VHA
11.2023 - Current
Medical Assistant
Prisma Health
05.2022 - 12.2022
Medical Assistant
UCHealth
04.2016 - 09.2021
Infusion Room Coordinator/Medical Assistant
Front Range Cancer Specialists
05.2014 - 04.2016
Medical Assistant
Planned Parenthood Los Angeles
02.2014 - 05.2014
Infusion Room Coordinator/Medical Assistant
Front Range Cancer Specialists
07.2011 - 11.2013
Medical Assisting
Institute of Business And Medical Careers
Similar Profiles
Thomas L. HammondsThomas L. Hammonds
Information Technology Support (CUSTSPT) at VHAInformation Technology Support (CUSTSPT) at VHA
Lauren JohnsLauren Johns
Advanced Medical Support Assistant CCC at VHAAdvanced Medical Support Assistant CCC at VHA
Lucas BeiswengerLucas Beiswenger
Pharmacy Technician at Veterans Health Administration VHAPharmacy Technician at Veterans Health Administration VHA