Lindsay Welch
Jefferson City,MO
Summary
Highly organized and motivated Account Executive with a demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service, and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
13
13
years of professional experience
Work History
Account Executive
The Networks Of Mid-Missouri
06.2021 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing, and referrals.
- Drove new business development through qualifying leads, building relationships, and executing strategic sales.
- Strengthened customer relationships with a proactive and collaborative approach to managing needs.
- Identified client business needs by gaining an understanding of goals, objectives, and processes.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
- Created and executed account strategies to present services to key decision-makers.
- Attended networking events to build relationships and identify sales opportunities
- Distributed marketing materials to existing and prospective clients to promote products and services
Lead Registration Clerk / Patient Service Representative
Sam B. Cook Healthplex
09.2019 - 05.2021
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Scheduled appointments for patients.
- Compiled and reviewed medical charts.
- Followed document protocols to safeguard theconfidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Balanced deposits and credit card payments each day.
- Explained plans for treatment and payment options.
Administrative Assistant
University of Missouri Extension Office
02.2019 - 08.2019
- General front desk responsibilities, distribution of postal and electronic mail.
- Maintained Buchanan County web page and building inventory.
- Supported specialists in the creation of program materials, correspondence, and newsletters.
- Managed online media and marketing support through social media publishing schedules and annual reports.
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Assisted development and implementation of new administrative procedures
Membership Coordinator
Sam B. Cook Healthplex
02.2018 - 01.2019
- Managed caseloads of members at any given time.
- Operated several different programs: Work out in Water, Rock Steady Boxing, Fitness Challenges, and Group Fitness launches.
- Assisted in crafting promotional materials and other informative data and was in charge of uploading these things to social media, websites, and print media in an effort to educate the public.
- Developed and published monthly Fitness Center Newsletters.
- Created relationships with businesses, community leaders, and citizens through events to promote the Sam B Cook Healthplex.
- Responsible for monthly billing for all members and corporate accounts.
- Implemented and instructed in new software changes that were used in daily processes.
Patient Service Representative
Sam B. Cook Healthplex
02.2017 - 02.2018
- Responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients, and scheduling.
- Managed over 45 patient calls per day.
- Worked in a fast-paced environment with exceptional multitasking abilities are needed
- Facilitated and coordinated communication between patients, family members, and therapy staff.
Assistant Manager
Ruby Tuesday
10.2010 - 02.2017
- Supported senior leadership by accurately reporting monthly and annual sales and staff efficiency reports.
- Assisted in store opening by setting up office space, computers, and cash registers.
- Scheduled and led weekly store meetings to discuss sales, performances, and customer service benchmarks.
- Recruited, interviewed, and hired individuals that would bring both passion and dedication to the Ruby Tuesday team.
- Handled all employee scheduling to ensure adequate staffing for each shift.
- Processed credit and debit card payments and returned proper change for cash purchases.
- Oversaw daily opening and closing procedures and work to optimize daily operations.
- Addressed customer issues to ensure a quick and successful resolution.
Education
Bachelor of Science - Marketing
Columbia College
Columbia, MO2020
Associate of Science -
State Fair Community College
Sedalia, MO2012
Skills
- Customer Service Oriented
- Time Management
- Computer Proficient
- Team Leadership
- Excellent Communication
- Business Development and Planning
- Customer Relationships
- Marketing Management
Accomplishments
- Jefferson City Chamber of Commerce 2022 Exceptional Employee of the Year - Finalist.
- Account Executive of the Month (Company Wide) May 2022, July 2022, and August 2022.
Community Service
- Currently serving my 2nd year as the Social Chair for the Jefferson City Chamber of Commerce Young Professionals.
- Currently serving as the Vice President for Dreams to Reality in Jefferson City.
- Currently a school-based mentor with Big Brothers Big Sisters.
- Help with the United Way Campaign fundraising team.
- Volunteer when possible (Mobile Food Pantry, Serve Jeff City, Days of Caring, etc.)
Timeline
Account Executive
The Networks Of Mid-Missouri
06.2021 - Current
Lead Registration Clerk / Patient Service Representative
Sam B. Cook Healthplex
09.2019 - 05.2021
Administrative Assistant
University of Missouri Extension Office
02.2019 - 08.2019
Membership Coordinator
Sam B. Cook Healthplex
02.2018 - 01.2019
Patient Service Representative
Sam B. Cook Healthplex
02.2017 - 02.2018
Assistant Manager
Ruby Tuesday
10.2010 - 02.2017
Bachelor of Science - Marketing
Columbia College
Associate of Science -
State Fair Community College
Similar Profiles
Sam ShishkoSam Shishko
Bank Associate at Mid Missouri BankBank Associate at Mid Missouri Bank
Deborah ToucheshawksDeborah Toucheshawks
President at Mid Missouri Notary CSA 2 Go/LLCPresident at Mid Missouri Notary CSA 2 Go/LLC
Brianna WellsBrianna Wells
Shadowing at Mid Missouri Dental CenterShadowing at Mid Missouri Dental Center