Lindsay Yurkovich
Temple City,CA
Summary
Seasoned Billing Coordinator highly effective at spotting and resolving system issues to maintain smooth business operations. Enthusiastic about promoting lean process improvements. Knowledgeable in regard to preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Organized candidate successful at managing multiple priorities and making decisions with a positive attitude and minimal supervision. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Billing Supervisor
Jeffer, Mangles; Butler, Mitchell
Century City, CA
05.2024 - Current
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
- Managed the preparation and distribution of customer invoices within strict deadlines, upholding adherence to company policies and client agreements.
- Routinely conducted internal audits of financial records to detect discrepancies or potential fraud risks, enabling timely intervention and issue resolution.
- Facilitated monthly meetings with team members to discuss performance metrics, share best practices, and address any concerns or challenges faced during the billing cycle.
- Enhanced team productivity by providing ongoing training, guidance, and support to billing staff members.
- Developed comprehensive training materials for new hires to ensure a smooth onboarding process and rapid acclimation to company systems and procedures.
- Performed account reconciliations and resolved variances.
- Collaborated closely with other departments, fostering strong working relationships to expedite resolutions of cross-functional issues impacting revenue collection.
- Maintained a high level of customer satisfaction by addressing inquiries promptly, resolving issues effectively, and consistently delivering accurate invoices within established timeframes.
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Improved billing accuracy by implementing systematic audits and updating procedural manuals.
- Implemented and maintained a comprehensive billing database, ensuring accurate data storage for easy retrieval and analysis.
- Worked with multiple departments to check proper billing information.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Billing Specialist
Jones Day
Los Angeles, CA
05.2023 - Current
- Improved billing accuracy by implementing a streamlined invoicing process.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Simplified complex billing procedures for clients by creating easy-to-understand documentation and training materials.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Developed customized reports for management, providing valuable insights into trends, anomalies, and opportunities for improvement in the billing process.
- Supported company growth initiatives by maintaining a scalable billing infrastructure capable of handling increased volumes of transactions smoothly and efficiently.
Billing Coordinator
KHL Lawyers
Glendale, CA
02.2012 - 05.2023
- Processed and verified invoices to secure accuracy of billing information.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Developed and maintained billing procedures and internal outlines to ensure timely payments.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Identified payment trends and adjusted billing processes accordingly to retain customers.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Set up effective invoicing procedures alongside accounting staff, attorneys and Partners to maximize effectiveness of billing operations.
- Maintained detailed guidelines of insurance billing and company requirements.
- Generated pre-bills for secretary and attorney review.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Review and resolve monthly WIP.
- Prepared and submitted monthly billing reports to management for financial overview.
- Completed appeals of reduced or denied billed tasks for invoices of claims.
- Researched and resolved billing discrepancies to enable accurate billing.
- Provided excellent customer service, developing and maintaining client relationships.
Education
High School Diploma -
Temple City High School
Temple City, CA06.2001
Skills
- Legal Billing and Collections
- Correspondence Writing
- Invoice Processing
- Billing Dispute Resolution
- Month-End Closing Procedures
- Billing Systems and Software
- Monthly Billing Management
- Monthly Reconciliations
- Regulatory Knowledge
- Invoicing Proficiency
- Proficient in Excel, Word
- Billing Data Verification
Timeline
Billing Supervisor
Jeffer, Mangles; Butler, Mitchell
05.2024 - Current
Billing Specialist
Jones Day
05.2023 - Current
Billing Coordinator
KHL Lawyers
02.2012 - 05.2023
High School Diploma -
Temple City High School