Lindsey Beresh
Safety Harbor,FL
Summary
High-energy restaurant management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
KALO Restaurant Group
07.2023 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Server
Hog Island Fish Camp
06.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Shift Leader
KALO Restaurant Group
09.2018 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Crew Member
KALO Restaurant Group
08.2017 - 09.2018
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Bachelor of Science - Business Administration And Management
St. Petersburg College
Tarpon Springs, FL12.2024
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
Timeline
Assistant General Manager
KALO Restaurant Group
07.2023 - Current
Server
Hog Island Fish Camp
06.2022 - 07.2023
Shift Leader
KALO Restaurant Group
09.2018 - 07.2023
Crew Member
KALO Restaurant Group
08.2017 - 09.2018
Bachelor of Science - Business Administration And Management
St. Petersburg College
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