Lindsey Brockert
Newnan,GA
Summary
Dynamic Commercial Sales Manager with a proven track record at AutoZone, excelling in customer service and relationship building. Skilled in training and mentoring teams, I implemented strategic sales initiatives that significantly boosted revenue. My attention to detail and organizational skills have consistently optimized inventory management and enhanced customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Sales Manager
AutoZone
Atlanta, GA
06.2018 - Current
- Assessed customer needs to provide tailored product recommendations.
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Collaborated with sales team to identify new business opportunities and target markets.
- Conducted market research to inform strategic sales initiatives and promotional campaigns.
- Assisted in tracking sales metrics to evaluate performance against targets.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
Store Manager
AutoZone
Aledo, IL
11.2024 - 06.2025
- Led daily operations to ensure efficient store performance and customer satisfaction.
- Managed inventory levels, reducing stock discrepancies through effective monitoring.
- Trained and mentored team members to enhance sales techniques and product knowledge.
- Implemented promotional strategies, increasing foot traffic and sales volume significantly.
Territorial Sales Manager
AutoZone
Des Moines, IA
10.2021 - 11.2024
- Developed strategic sales plans to enhance market penetration and revenue growth.
- Led training programs for sales staff, improving product knowledge and customer engagement techniques.
- Analyzed competitive landscape to identify opportunities for business expansion and differentiation.
- Collaborated with cross-functional teams to optimize inventory management and supply chain efficiency.
Store Manager
AutoZone
Washington, IA
06.2019 - 10.2021
- Conducted regular performance evaluations to drive employee engagement and development.
- Optimized scheduling processes, aligning staffing with peak business hours for improved service levels.
- Analyzed sales data to identify trends, adjusting inventory accordingly to meet demand.
- Collaborated with regional management on strategic initiatives to elevate overall store performance.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Parts Sales Manager
AutoZone
Muscatine, IA
06.2018 - 06.2019
- Analyzed sales data to identify trends, optimizing inventory levels and reducing stock discrepancies.
- Implemented process improvements that streamlined order fulfillment, enhancing overall operational efficiency.
- Trained and mentored junior staff, fostering a culture of continuous improvement and professional development.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
Sales Associate
Kum & Go
Muscatine, IA
12.2017 - 06.2018
- Enhanced customer satisfaction through effective communication and product knowledge.
- Assisted in training new sales associates on company policies and procedures.
- Implemented merchandising strategies to boost product visibility and sales performance.
- Analyzed customer feedback to refine service delivery and improve overall shopping experience.
Education
GED -
South Eastern Community College
Burlington, IA02-2005
Skills
- Customer service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
- Sales skills
- Time management
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Detail-oriented
- Relationship building
Accomplishments
Awarded Presidents Club while in role as Store Manager in Washington, IA
Certification
Parts Expert
Timeline
Store Manager
AutoZone
11.2024 - 06.2025
Territorial Sales Manager
AutoZone
10.2021 - 11.2024
Store Manager
AutoZone
06.2019 - 10.2021
Commercial Sales Manager
AutoZone
06.2018 - Current
Parts Sales Manager
AutoZone
06.2018 - 06.2019
Sales Associate
Kum & Go
12.2017 - 06.2018
GED -
South Eastern Community College