Lindsey Forsythe
Succasunna,NJ
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Roxbury Diner. Proven ability to enhance guest engagement and streamline service protocols, resulting in improved customer satisfaction. Adept at managing high-volume dining environments while maintaining a professional appearance and prioritizing service excellence.
Overview
14
14
years of professional experience
Work History
Server
Roxbury Diner
02.2022 - Current
Customer service
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new staff on menu offerings and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Resolved customer complaints promptly, improving overall dining experience feedback.
Customer Service
Toyota of Morristown
09.2011 - 02.2014
- Provided exceptional customer service, addressing concerns professionally and empathetically.
- Enhanced company reputation by providing exceptional customer service and support.
- Streamlined customer service protocols to boost satisfaction rates.
- Increased client retention through proactive communication and excellent customer service.
- Utilized customer feedback to improve customer service.
Education
No Degree - Psychology
County College of Morris
Randolph Township, NJHigh School Diploma -
Roxbury High School
Roxbury NJ06-2006
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Customer service
- High volume dining
- Service prioritization
Timeline
Server
Roxbury Diner
02.2022 - Current
Customer Service
Toyota of Morristown
09.2011 - 02.2014
No Degree - Psychology
County College of Morris
High School Diploma -
Roxbury High School