Lindsey King
Tracy City ,TN
Summary
Experienced Eligibility Counselor skilled in verbal communication and motivational interviewing. Adept at assessing client eligibility and developing tailored service plans, driving improved client outcomes through collaborative case management.
Overview
11
11
years of professional experience
Work History
Eligibility Counselor 2
Department of Human Services
12.2021 - Current
- Assessed client eligibility for various assistance programs, ensuring compliance with state regulations.
- Provided guidance to clients on application processes for public assistance benefits and services.
- Reviewed and analyzed documentation to determine eligibility, maintaining high accuracy in assessments.
- Collaborated with interdisciplinary teams to enhance service delivery and streamline case management processes.
Case Manager 1
Department of Children and Family Services
07.2021 - 12.2021
- Conducted comprehensive assessments to determine client needs and eligibility for services.
- Developed individualized service plans to address specific challenges faced by families.
- Coordinated with community resources, ensuring access to necessary support services.
- Monitored progress of cases, adjusting plans as needed for optimal outcomes.
Public Health Office Assistant
Department of Health
01.2019 - 07.2021
- Coordinated scheduling for public health clinics, ensuring efficient use of resources and personnel.
- Assisted in the preparation and distribution of health education materials to community partners.
- Managed patient records, maintaining accurate and confidential information in compliance with regulations.
- Collaborated with team members to streamline administrative processes, enhancing overall office efficiency.
Public Health Office Supervisor
Department of Health
06.2018 - 01.2019
- Supervised daily operations to ensure compliance with health regulations and organizational policies.
- Streamlined office workflows, enhancing efficiency in document processing and communication protocols.
- Led team meetings to discuss project updates, address challenges, and foster collaboration among staff.
- Developed training programs for new hires, improving onboarding experience and operational knowledge retention.
Correctional Corporal
Grundy County Detention Center
01.2015 - 06.2018
- Supervised daily operations and ensured compliance with facility policies and regulations.
- Conducted security assessments to maintain safety and order within the detention center.
- Trained and mentored new staff on procedures, protocols, and emergency response tactics.
- Oversaw inmate transportation and managed related documentation for accuracy and compliance.
Education
Bachelor of Science - Criminal Justice
Bethel University
McKenzie, TN06-2021
Skills
- Verbal communication
- Microsoft office
- Motivational interviewing
- Follow-up skills
- Interviewing techniques
Timeline
Eligibility Counselor 2
Department of Human Services
12.2021 - Current
Case Manager 1
Department of Children and Family Services
07.2021 - 12.2021
Public Health Office Assistant
Department of Health
01.2019 - 07.2021
Public Health Office Supervisor
Department of Health
06.2018 - 01.2019
Correctional Corporal
Grundy County Detention Center
01.2015 - 06.2018
Bachelor of Science - Criminal Justice
Bethel University