Lindsey Miller
Tampa
Summary
I am a self-motivated individual who consistently exceeds company objectives to secure client satisfaction and loyalty. I am a hands-on, customer-oriented professional who takes pride in implementing creative strategies for continual improvement. I am adept at fostering rapport and managing high-pressure situations, ensuring a positive experience for clients and team members alike.
Overview
15
15
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
St. George
06.2017 - 10.2021
- Flight Attendants oversee passenger well-being and safety during the entire flight experience
- Foster positive customer service environment while demonstrating adaptability in this fast-paced industry
- Provide beverage and food service to enhance customer experience.
Reviewed emergency equipment to ensure compliance with safety standards.
Participate in rigorous training to obtain CPR proficiency.
Assisted in medical and airplane emergencies as needed.
Manager
Wells Fargo Bank
Tacoma
01.2010 - 09.2016
- Managers act to position the team for success, including hiring, training, supervising, and developing a highly engaged branch.
- Had to possess discretion, sound judgment, and effectiveness in supervising, coaching, and providing feedback to ensure consistent team performance, and excellent customer satisfaction.
- Guaranteed to adhere to operational bank regulations, policies, and procedures, and fulfill compliance requirements for bank audits.
- Motivated and supported employees to maintain low turnover.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
Lead Teller
Wells Fargo Bank
Tacoma
01.2007 - 01.2010
- Lead Tellers oversee various responsibilities, including delivering excellent customer service, managing customer conflicts, and ensuring procedural compliance to mitigate errors and fraud.
- Responsibilities include processing customer transactions, vault and merchant operations, ATM processing, foreign currency transactions, and night drop services.
Education
Awards
Skills
- Customer service
- Conflict resolution
- Operational compliance
- Time management
- Effective communication
- Rapport building
References
References available upon request.
Timeline
Flight Attendant
SkyWest Airlines
06.2017 - 10.2021
Manager
Wells Fargo Bank
01.2010 - 09.2016
Lead Teller
Wells Fargo Bank
01.2007 - 01.2010
Awards