Lindsey Pavano
Moline,IL
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
Work History
Crew Member
Five Guys Operations
09.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
Drive-Thru Team Member
Hardees Fast Food
02.2023 - 06.2023
- Enhanced customer satisfaction by providing efficient and friendly service at drive-thru window.
- Streamlined drive-thru operations by maintaining a clean and organized workspace.
- Increased order accuracy with careful attention to detail when handling customer requests.
- Collaborated with team members to ensure timely food preparation and delivery for drive-thru customers.
Octopharma Plasma
Medical Screening
10.2022 - 02.2023
- Enhanced plasma product quality by implementing stringent processing protocols and adhering to industry standards.
- Increased operational efficiency through regular equipment maintenance, calibration, and performance monitoring.
- Reduced waste in plasma processing by optimizing resource usage and implementing best practices for plasma collection.
- Boosted productivity by streamlining workflows, managing inventory levels, and coordinating team efforts efficiently.
Cashier
Frank's Pizzeria
02.2021 - 01.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Arts - Cosmetology Education
Midwest Technical Institute - Moline
Moline, IL04.2024
GED -
Black Hawk College Adult Learning Center
4610 Black Hawk Commons Dr, Rock Island04.2021
Skills
- Safe Food Handling and Inventory Restocking
- Customer Service
- Drive-Thru Operations
- Menu Memorization
- Cooking
- Food Preparation
- Problem-Solving
- Clear Communication
- Teamwork and Collaboration
- Cleaning
- Store Opening and Closing
- Cash Handling
- Calm Under Pressure
Languages
Spanish
English
Timeline
Crew Member
Five Guys Operations
09.2023 - Current
Drive-Thru Team Member
Hardees Fast Food
02.2023 - 06.2023
Octopharma Plasma
Medical Screening
10.2022 - 02.2023
Cashier
Frank's Pizzeria
02.2021 - 01.2022
Associate of Arts - Cosmetology Education
Midwest Technical Institute - Moline
GED -
Black Hawk College Adult Learning Center
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