Lindsey Pichardo
Santa Fe,NM
Summary
Effective multi-tasker fluent in Spanish and English. High-energy restaurant professional with strong money management and food handling abilities. Creative Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. College student pursuing Nursing seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success. Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Meets new challenges with attention to detail and team spirit. Organized and motivated employee eager to apply organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Patient Registrar
Presbyterian Medical Group
Santa Fe, NM
12.2022 - Current
- Verified and entered necessary information into patient profile in EPIC.
- Collected and processed copayments and outstanding balances using EPIC.
- Verified insurance and collected important data to properly identify and bill patients.
- Updated patient demographic information in EPIC to prevent treatment and recordkeeping errors.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled and confirmed patient appointments.
- Adhered to HIPAA guidelines to ensure patient confidentiality and protect the integrity of health information.
- Greeted patients and established purpose of visit to complete check-in procedure effectively.
- Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
- Reviewed patient records to ensure accuracy of demographic information and insurance eligibility.
- Assisted in scheduling appointments, registering patients, and verifying insurance benefits.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Collected co-payments from patients at time of service or scheduled payment plans when necessary.
- Prepared patients for departure by coordinating discharge plans and paperwork.
- Scheduled and confirmed patient appointments and consultations.
- Answered phones promptly and courteously while addressing patient inquiries related to registration matters.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
Distribution Clerk
CHRISTUS St. Vincent
Santa Fe, NM
04.2022 - 12.2022
- Tagged and stored product inventory in correct areas and locations.
- Received, processed and reshelved returned products to facilitate accurate inventory.
- Maintained warehouse compliance with federal regulations and company policies.
- Answered telephones, directed calls and took messages.
- Communicated with Nurses, CNA's and employees to answer questions and address complaints.
- Tagged and stored product inventory in correct areas and locations.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Delivered or routed materials to departments using handtruck, flat bed and sorting bins.
Barista
Boba Tea Company
Santa Fe, NM
11.2019 - 04.2022
- Received and accurately processed customer payments.
- Described menu items to customers and suggested products based on stated preferences.
- Memorized official and off-menu coffee and tea preparations.
- Followed health, safety, and sanitation guidelines to pass state inspections.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Listened to customer desires and needs to recommend optimal products.
- Ordered, received and stocked supplies and retail products.
Breakfast Attendant
The Lamplighter Inn
Santa Fe, NM
08.2016 - 11.2019
- Prepared daily breakfast bar with abundant self-serve and cooked meal items.
- Monitored dining spaces to quickly clear and clean tables between guests.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Effectively multitasked within fast-paced environment.
- Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
- Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
Education
High School Diploma -
Santa Fe High School
Santa Fe, NM05.2014
Santa Fe Community College
Santa Fe, NMMajoring in Nursing
Santa Fe Community College
Santa Fe, NMSkills
- Organization and Prioritization
- Cash Handling
- Workstation Maintenance
- Shipment Receiving
- Speedy and Efficient
- Cash Register Operation
- Fulfilling Orders
- Distribution Services
- Good Work Ethic
- Customer Service
- Fluent in Spanish
- People Skills
- Computer Skills
- Data Entry Software
- Epic Systems
- Maintaining Records
- Information Documentation
- Processing Payment
- HIPAA Compliance
- Collaboration and Teamwork
- Computer Proficiency
- Data Entry
Languages
Spanish
Native/ Bilingual
References
Ramon Chavez
Operations Manager
(505) 692-9649
rchavez@krigproperties.com
Timeline
Patient Registrar
Presbyterian Medical Group
12.2022 - Current
Distribution Clerk
CHRISTUS St. Vincent
04.2022 - 12.2022
Barista
Boba Tea Company
11.2019 - 04.2022
Breakfast Attendant
The Lamplighter Inn
08.2016 - 11.2019
High School Diploma -
Santa Fe High School
Santa Fe Community College
Majoring in Nursing
Santa Fe Community College