Lindsey Read
Hendrix,OK
Summary
Compassionate caregiver with extensive experience in patient monitoring and support. Recognized for problem-solving skills and commitment to enhancing patient comfort, aiming to leverage this expertise to improve care quality in healthcare settings.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Loves Travel Stop
Colbert, OK
08.2024 - 03.2026
- Supervised cashier team, ensuring efficient operations and high customer service standards.
- Trained new cashiers on systems, procedures, and customer interaction techniques.
- Managed daily cash flow and reconciled registers to maintain accuracy.
- Implemented process improvements that enhanced transaction speed and reduced errors.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Conducted regular performance reviews, providing feedback and coaching for team development.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
Nurse Assistant/Senior Team Leader
Southern Pointe Living Center
Colbert, OK
03.2023 - 07.2024
- Assisted nursing staff with daily patient care tasks, ensuring comfort and safety.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with interdisciplinary teams to create individualized care plans for residents.
- Trained new staff members on best practices for patient assistance and safety protocols.
- Provided emotional support and companionship to residents, fostering a positive environment.
- Administered medications as directed by nursing staff, ensuring compliance with protocols.
- Improved patient comfort by providing compassionate and attentive care.
- Responded promptly to call lights, addressing the needs of patients in a timely and efficient manner.
- Assisted with wound care and dressing changes, preventing infections and promoting proper healing.
- Facilitated smooth transitions between shifts by providing thorough hand-off reports on each patient''s status.
- Supported infection control measures by maintaining a clean and sanitary environment for all patients.
- Participated in ongoing training opportunities, staying current on best practices for nurse''s assistant duties.
- Assisted nurses in administering medication and monitoring vital signs, contributing to overall patient wellbeing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Nurses Aid
Four Seasons and Rehabilitation Center
Durant, OK
01.2022 - 02.2023
- Assisted in daily patient care, ensuring comfort and safety for residents.
- Monitored vital signs and reported changes to nursing staff promptly.
- Facilitated communication between patients, families, and healthcare providers.
- Supported rehabilitation activities to enhance patient mobility and recovery.
- Maintained cleanliness and organization of patient living areas following infection control protocols.
- Documented patient information accurately in electronic health records systems.
- Trained new staff on best practices for patient care and safety procedures.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Scheduled and accompanied client to medical appointments.
- Maintained strict infection control protocols while performing wound care, catheter care, and other medical procedures.
Tidy Up Cleaning Service
Sonya Rangel
Denison, TX
01.2021 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier Team Lead / Customer Service
Choctaw Travel Plaza West
Durant, OK
08.2019 - 11.2020
- Supervised daily cash operations ensuring accurate transactions and effective customer service.
- Trained and mentored new cashiers on company policies and best practices for efficiency.
- Coordinated team schedules to optimize staffing during peak hours, enhancing service delivery.
- Implemented process improvements that reduced transaction times and increased customer satisfaction.
Patient Care Technician
Tender Care Home Health
Durant, OK
03.2018 - 08.2019
- Assisted with daily living activities, enhancing patient comfort and well-being.
- Monitored vital signs, ensuring accurate documentation for healthcare team review.
- Administered medications under supervision, following safety protocols and guidelines.
- Supported patients in mobility exercises, contributing to improved physical health.
Education
High School Diploma -
Grayson College
Denison, TXSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Patient monitoring
- Reliable team player
- Compassionate caregiver
- Dressing assistance
- Transfer techniques
- Feeding assistance
- Vital signs monitoring
- Valid Oklahoma driver's license
- Bathing assistance
- Oral hygiene
- Wound care
Languages
English
Full Professional
Timeline
Cashier Team Lead
Loves Travel Stop
08.2024 - 03.2026
Nurse Assistant/Senior Team Leader
Southern Pointe Living Center
03.2023 - 07.2024
Nurses Aid
Four Seasons and Rehabilitation Center
01.2022 - 02.2023
Tidy Up Cleaning Service
Sonya Rangel
01.2021 - 12.2021
Cashier Team Lead / Customer Service
Choctaw Travel Plaza West
08.2019 - 11.2020
Patient Care Technician
Tender Care Home Health
03.2018 - 08.2019
High School Diploma -
Grayson College