Friendly and reliable with a positive attitude and excellent customer service skills. Understands the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Genghis Khan Mongolian Grill
Brea, CA
12.2025 - Current
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
Performed opening/closing duties including counting money in the register before/after shifts
Assisted in inventory management by monitoring stock levels at the checkout counter
Crew Member
Mama Roscoe's Pizzeria
Lakeview, CA
08.2025 - 11.2025
Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
Efficiently operated cash register, accurately handling transactions and providing correct change to customers
Prepared food items according to established recipes and portion sizes, maintaining high quality standards
Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
Crew Member
Firehouse Subs
Laguna Woods, CA
06.2022 - 08.2025
Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
Efficiently operated cash register, accurately handling transactions and providing correct change to customers
Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
Prepared food items according to established recipes and portion sizes, maintaining high quality standards
Education
Bachelor's degree - Criminal Justice
Cal State Fullerton
Fullerton, CA
03.2026
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cash register operation
Order taking
Payment processing
Issue resolution
POS system operations
Inventory management
Certification
Food Handler Certification
Driver's License
Languages
Spanish - Expert
Interests
I enjoy helping others and giving back to the community
Enjoying the art of baking and pastry-making, experimenting with recipes