Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lindsey Schiffner

Lindsey Schiffner

Waxhaw,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Eager to start a long-lasting career path while growing/learning the necessities of the field.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Experience Coordinator

Carolina Center for Oral and Facial Surgery
Charlotte, North Carolina
08.2024 - Current
  • Coordinated patient experience initiatives to ensure that patients received the highest quality of care.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Performed administrative duties such as filing, scanning, faxing, copying documents.

Registered Behavior Technician

Kind Behavioral Health
Pineville, NC
11.2023 - 08.2024
  • Provided direct one-on-one instruction to children with autism in a variety of settings.
  • Developed and implemented behavior intervention plans based on individualized needs.
  • Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.

Customer Service Representative

Cutting Edge Spine
Mineral Springs, NC
09.2019 - 06.2024
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Server

Cork & Ale
Waxhaw, NC
03.2021 - 12.2023
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Associate of Arts - Business

Central Piedmont Community College
Charlotte, NC
06-2022

Skills

  • Data collection and analysis
  • Reliability
  • Time Management
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Excellent Communication
  • Interpersonal Skills
  • Insurance verification
  • Attention to detail

Certification

  • Registered Behavior Technician Certification (February 2024)

Timeline

Patient Experience Coordinator

Carolina Center for Oral and Facial Surgery
08.2024 - Current

Registered Behavior Technician

Kind Behavioral Health
11.2023 - 08.2024

Server

Cork & Ale
03.2021 - 12.2023

Customer Service Representative

Cutting Edge Spine
09.2019 - 06.2024

Associate of Arts - Business

Central Piedmont Community College

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