Lindsey Solages
North Babylon,NY
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at Nike Factory Store. Excels in customer service and sales expertise, adept at building rapport and employing persuasive selling tactics. Demonstrated ability to collaborate effectively, ensuring a professional demeanor in high-stress situations. Committed to continuous improvement and achieving results through teamwork and exceptional people skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Nike Factory Store
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Direct Support Professional
DDI
04.2024 - 09.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Sales Associate
Party City
06.2021 - 01.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Accounting -
Suffolk County Community College
Selden, NY05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Professional demeanor
- Building rapport
- Friendly and outgoing
Certification
CPR certification.
Languages
Haitian Creole
Native or Bilingual
Interests
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Baking
- Blogging/Vlogging
- Music
- Gym Workouts
Timeline
Direct Support Professional
DDI
04.2024 - 09.2024
Sales Associate
Nike Factory Store
02.2023 - Current
Sales Associate
Party City
06.2021 - 01.2023
CPR certification.
Accounting -
Suffolk County Community College
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