Summary
Overview
Work History
Skills
Timeline
Generic

Lindsey Wallway

Kelso,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Patient Care Coordinator

Mountain View Dental
09.2023 - 07.2025
  • Communicated with insurance companies to dispute unpaid claims, verify patient coverages, and submit claims
  • Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses
  • Post insurance payments and patient payments
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow

Insurance Billing Coordinator

Battle Ground Dental
09.2021 - 04.2023
  • Submit claims to insurance, followed up on unpaid claims
  • Answered questions regarding billing, scheduling, and treatment
  • Monitored aging reports and sent statements monthly
  • Answered phones, email correspondence, filing, and faxing documents
  • Posting insurance and patient payments to correct account
  • Handled daily deposit
  • Verified dental insurance and make sure that the plan is accurate in software.

Office Manager

Sentinel Periodontics And Implants
03.2019 - 07.2021
  • Submit claims to insurance companies and followed up on unpaid claims
  • Posting insurance and patient payments to correct account
  • Verify dental benefits, present treatment plans, and schedule appointments
  • Answer phones, email correspondence, filing, and faxing documents
  • Monitor aging report, send statements monthly, handle daily deposit

Insurance Billing Coordinator

Battle Ground Dental
03.2017 - 07.2019
  • Submit claims to insurance, followed up on unpaid claims
  • Answered questions regarding billing, scheduling, and treatment
  • Monitored aging reports and sent statements monthly
  • Answered phones, email correspondence, filing, and faxing documents
  • Posting insurance and patient payments to correct account
  • Handled daily deposit

Receptionist

Fallon Family Dental Care
05.2016 - 03.2017
  • Answer phones, schedule appointments, answer any questions patients may have
  • Assist patients to complete all necessary forms and documentation
  • Fill in cancellation and no shows
  • Maintain professional reception area
  • Verify dental insurance and explained benefits to patients

Receptionist / Dental Assistant

Value Dental
03.2015 - 01.2016
  • Answer phones, schedule appointments
  • Reminder calls to confirm appointments
  • Verify dental insurance, present treatment plans
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
  • Prepared patient X-rays and images for review by dentist
  • Explained treatment procedures and instructed patients on home care guidelines

Skills

  • Customer service
  • Well organized
  • Attention to detail
  • Excellent communication
  • On time and reliable
  • Insurance verification

Timeline

Patient Care Coordinator

Mountain View Dental
09.2023 - 07.2025

Insurance Billing Coordinator

Battle Ground Dental
09.2021 - 04.2023

Office Manager

Sentinel Periodontics And Implants
03.2019 - 07.2021

Insurance Billing Coordinator

Battle Ground Dental
03.2017 - 07.2019

Receptionist

Fallon Family Dental Care
05.2016 - 03.2017

Receptionist / Dental Assistant

Value Dental
03.2015 - 01.2016

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Lindsey Wallway