Lindsey Young
Blanchester,Ohio
Summary
Accomplished leader in customer relations and performance improvement, enhancing operational efficiency through strategic training and relationship building.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Owner
Lakeside Tree Service
Blanchester, OH
03.2009 - 02.2025
- Oversaw daily operations, ensuring compliance with safety regulations and industry standards.
- Managed scheduling and logistics for tree removal and maintenance services to optimize workflow.
- Trained and mentored staff on equipment usage, safety protocols, and customer service best practices.
- Developed strategic partnerships with local businesses to enhance service offerings and market reach.
- Analyzed customer feedback to refine service delivery processes, enhancing overall client satisfaction levels.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Warehouse Startup/ Parts Manager
Polaris
Wilmington, OH
01.2013 - 02.2015
- Led initiatives for continuous improvement in warehouse organization and layout for enhanced productivity.
- Oversaw procurement processes, negotiating with suppliers for cost-effective parts sourcing.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Office Administrator
Curless Printing
Blanchester, OH
01.2011 - 01.2013
- Trained new staff on office procedures and software applications, fostering a collaborative team environment.
- Developed standard operating procedures for administrative tasks, promoting consistency across the team.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Lead of Logistics
ABX Air
Wilmington, OH
01.1995 - 01.2009
- Streamlined logistics operations through effective route optimization and resource allocation.
- Developed strategic partnerships with carriers to enhance transportation capabilities and cost-effectiveness.
- Oversaw compliance with safety regulations, ensuring adherence across all logistics processes.
- Mentored junior staff in best practices for logistics management and process optimization.
- Managed a team of logistics professionals, providing ongoing training and support to ensure consistent performance.
- Developed strong relationships with key suppliers, resulting in improved service levels and cost savings.
- Provided support to commander and executive staff members.
Education
High School Diploma -
Blanchester High School
Blanchester, OH05-1995
Skills
- Relationship building
- Customer relations
- Verbal and written communication
- Staff training/development
- Performance improvement
Certification
- CNA Training Completed at Nursing Made Easy 4/29/26
- State certified 5/11/26
- State ID 603214030526
Timeline
Warehouse Startup/ Parts Manager
Polaris
01.2013 - 02.2015
Office Administrator
Curless Printing
01.2011 - 01.2013
Owner
Lakeside Tree Service
03.2009 - 02.2025
Lead of Logistics
ABX Air
01.1995 - 01.2009
High School Diploma -
Blanchester High School