Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Linell Mills Jr

Cleveland

Summary

Dynamic team leader and customer service expert with proven abilities in problem-solving and cash handling, honed across roles at Popeye's Restaurants and other retail settings. Excelled in developing team members and enhancing customer satisfaction through exceptional service and support. Skilled in fostering positive customer relationships and maintaining financial accuracy, contributing significantly to workplace efficiency and team morale.

Professional caregiver with strong expertise in providing compassionate and efficient home care. Demonstrates high level of adaptability and reliability, ensuring patients receive optimal support. Skilled in personal care, medication administration, and daily living assistance. Known for excellent teamwork and results-driven approach.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Popeye's Restaurants
11.2022 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.

Cashier

Dollar General Store
09.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Goodwill Store
09.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

John Adams College And Career Academy
Cleveland, OH
06-2022

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Punctual and reliable
  • Flexible schedule
  • Patient care

Languages

English
Full Professional

Interests

  • Knitting and Crocheting
  • Community Cleanup
  • Enjoy participating in [Volleyball] for overall physical and mental well-being
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Cooking
  • Baking

Timeline

Cashier Team Lead

Popeye's Restaurants
11.2022 - Current

Cashier

Dollar General Store
09.2021 - 05.2022

Cashier

Goodwill Store
09.2019 - 07.2020

High School Diploma -

John Adams College And Career Academy

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Linell Mills Jr