Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Linh Nguyen

San Jose,CA

Summary

Front Desk Receptionist at Eye To Eye Optometry Group, adept at enhancing patient experiences through exceptional customer service and meticulous attention to detail. Skilled in appointment scheduling and insurance verification, I effectively resolved patient complaints, ensuring satisfaction and fostering loyalty. My proactive approach streamlined operations and improved overall efficiency.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Eye To Eye Optometry Group
02.2023 - Current
  • Welcome patients
  • Prepare pre-test before patient meets Doctor.
  • Complete records and paperwork before patient leaves.
  • Answer phone calls, make appointments and schedule appointments.
  • Contact insurance to verify patient information.
  • Insurance Bill
  • Check goods and enter prices into the system.
  • Help patients choose appropriate eyeglasses.
  • Resolve patient complaints



Education

Associate of Arts - Social Justice Studies- Asian America Studies

Evergreen Valley College
San Jose, CA
12-2025

Associate of Arts - Social Justice Studies- Ethnic Studies

Evergreen Valley College
San Jose, CA
12-2025

Associate of Arts - Psychology

Evergreen Valley College
San Jose, CA
05-2025

Associate of Arts - Child Development

Evergreen Valley College
San Jose, CA
05-2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Appointment scheduling

Languages

English
Professional Working
Vietnamese
Full Professional

Timeline

Front Desk Receptionist

Eye To Eye Optometry Group
02.2023 - Current

Associate of Arts - Social Justice Studies- Asian America Studies

Evergreen Valley College

Associate of Arts - Social Justice Studies- Ethnic Studies

Evergreen Valley College

Associate of Arts - Psychology

Evergreen Valley College

Associate of Arts - Child Development

Evergreen Valley College
Linh Nguyen