Linh Pham
Gretna,LA
Summary
Organized Customer Service Professional experienced in management and hospitality within fast-paced environments. Delivered effective resolutions to customer concerns and coordinated daily operations through strong communication and problem-solving skills. Enhanced service accuracy and efficiency utilizing various POS systems.
Overview
4
4
years of professional experience
Work History
Manager
Big EZ Seafood
03.2026 - Current
- Oversaw daily operations, ensuring organized, professional, and welcoming environment for guests.
- Supervised and supported team members, coordinating responsibilities to enhance service during busy shifts.
- Coordinated guest service and daily activities, ensuring accuracy in orders and efficient service delivery.
- Address customer questions, concerns, and complaints professionally and provide effective solutions.
- Assist with opening and closing procedures, supplies, inventory, and organized work areas.
Party Host
Chuck E. Cheese
02.2024 - 12.2024
- Coordinated birthday parties, prepared event spaces, and managed activities to create memorable experiences.
- Welcomed guests and provided friendly, professional customer service in a busy environment.
- Answered guest questions and handled requests, promoting a welcoming atmosphere.
- Collaborated with team members to coordinate events and streamline operations.
- Operated POS systems and processed customer orders accurately.
Cashier
Plant Bass Vegan Deli
06.2022 - 08.2023
- Greeted customers, took orders, answered questions, provided professional service to enhance customer satisfaction.
- Operated POS systems and accurately processed customer transactions.
- Assisted customers with requests, resolved concerns to ensure a positive shopping experience.
- Maintained organized service areas, restocked supplies to streamline daily operations.
Education
Esthetics
My-Le’s Beauty College
Gretna, LA 08.2026 - 08.2026
High School Diploma -
Young Audiences Charter School
Skills
- Guest services
- Customer Service
- Guest assistance
- Staff Supervision
- Scheduling coordination
- Organization and Multitasking
- Attention to Detail
- Problem Solving
- Microsoft Excel
- Google Docs
- Square POS
- Honor POS
- Professional Communication
- Administrative Support
Languages
- English, Fluent
- Vietnamese
- Spanish
Professional References
- English, Fluent
- Vietnamese, Basic
- Spanish, Basic
Volunteer Experience
- English, Fluent
- Vietnamese, Basic
- Spanish, Basic
Timeline
Esthetics
My-Le’s Beauty College
08.2026 - 08.2026
Manager
Big EZ Seafood
03.2026 - Current
Party Host
Chuck E. Cheese
02.2024 - 12.2024
Cashier
Plant Bass Vegan Deli
06.2022 - 08.2023
High School Diploma -
Young Audiences Charter School