Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lionel Asprilla

West Palm Beach,Florida

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients while delivering outstanding service. Highly organized and detail-oriented and licensed with my (2-40)(4-40) and the ability to speak fluently in english and spanish.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Fiorella Insurance Agency
08.2023 - Current
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
  • Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
  • Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
  • Calculated quotes and educated potential clients on insurance options.

Cash Operations Specialist

Seminole Casino Coconut Creek
01.2023 - 07.2023
  • Responsible for all The money operations that goes on in the casino like paying jackpots and advances
  • Making Sure all the departments in the casino have there proper banks issued
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.

Sales Associate

Spectrum
09.2019 - 10.2021
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Telephonically I was responsible for assisting customers with any questions about the products or there account.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Education

High School Diploma -

Life Skills Center
Delray Beach, FL
05.2008

Skills

  • Team Training and Development
  • Professional Networking
  • Insurance Product Expertise
  • Insurance Sales Expertise

Certification

  • Licensed health insurance agent 2-40 and 4-40

Timeline

Licensed Insurance Agent

Fiorella Insurance Agency
08.2023 - Current

Cash Operations Specialist

Seminole Casino Coconut Creek
01.2023 - 07.2023

Sales Associate

Spectrum
09.2019 - 10.2021

High School Diploma -

Life Skills Center
Lionel Asprilla