Account Manager
Diversified Recovery of Central Texas
10.2011 - 06.2021
- Resolved complex customer issues in a timely manner.
- Managed a portfolio of accounts by providing timely support and guidance.
- Cultivated strong client relationships through proactive communication and problem solving.
- Generated reports on client performance metrics for upper management review.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Reviewed account activity reports to identify opportunities to increase sales or retain existing clients.